Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 61328 Views
  • 91 replies
  • 28 Helpful

My son's tablet has stoped seeing my WiFi

Both my son's tablets have stoped seeing my WiFi network but see other neighbors including EE. Other devices are ok, after changing some settings on router.All happened after power cut.Any ideas?

tracer237 by Investigator
  • 439 Views
  • 7 replies
  • 3 Helpful

New phone

Just received my Samsung flip 4, I've charged it. Now what do I do, I don't have a new sim but received the phone through btTiaCath

Dots by Explorer
  • 337 Views
  • 4 replies
  • 0 Helpful

Opening an EE media

I have had some videos sent to me on EE but Google simply says can't access the network. Any suggestions? Thanks

FKJ by Visitor
  • 270 Views
  • 1 replies
  • 0 Helpful

Overheating and poor battery

I've had the Google 6 for about 8 months . The battery is really poor and getting worse. It lasts for a few hours on usage and can take several hours to charge. Also it's started to get really hot. I need my phone for work but am not able to rely on ...

Bigsi79 by Explorer
  • 361 Views
  • 3 replies
  • 0 Helpful

Conflicting infomtion again!!

Once again I have two conflicting advice My Samsung s21 battery is draining daily I am having to charge it 3 times a day. Also the battery is boiling hot when it's been charged. Online said that If I took it to store and phone was spotless no cracks ...

Bluetooth advice needed

Hello, I have started to use an app called 'LibreLink' on my android phone, it activates alerts on my phone when my glucose levels are low/high (I'm a diabetic) via Bluetooth; however, now that I have to have Bluetooth activated on my phone to receiv...

Nicola47 by Contributor
  • 417 Views
  • 5 replies
  • 0 Helpful

Buy a new watch

I have a galaxy watch 4 on a contract and was thinking about buying the new watch 5.  Is there a way I can use the new watch on my contract instead of the 4? 

praxus by Contributor
  • 375 Views
  • 4 replies
  • 2 Helpful

Pixel 6 pro keeps dropping WiFi and bluetooth connections

I got a Pixel 6 pro today and since I have been home I have had nothing but problems with the WiFi and bluetooth just turning themselves off and disconnecting. I have reset my home WiFi but it keeps happening. Any ideas of what I can try before I tak...

Leesilvs by Investigator
  • 404 Views
  • 3 replies
  • 1 Helpful