Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Connection problems

Hi. Just a quick question. I have been experiencing connection problems with my phone for around 8 or 9 weeks now, maybe more.I reported it at the beginning and was kept updated by EE about the issues and how they were dealing with them.Because it to...

How can i unlock my fone to all networks

How can i unlock my galaxy j3 to any network

Resolved! Phone configuration change

I changed my Tmobile SIM card(3G) to an EE SIM card(4G) , porting my old number etc.Turned phone (Samsung) off overnightThe following day after porting, turned phone on, only to find the configuration on my phone had changed e.g. lock screen , notifi...

Upgrade ready.

Hi,My upgrade is ready. However when I click on the phone I'd like to upgrade to. It says in stock ready to dispatch. But underneath it says sorry there are no available plans for you right now. What does this mean? Iv tried this on the app & website...

Google pixel 6 resetting itself sporadically.

And ideas on what to do with a pixel 6 which resets itself as you're using it?Looked for a link for help with such matters and there's appears to be none.Really getting quite annoying now as the phone is less than a year old

Resolved! Upgraded Mobile

I have today received my upgrade Samsung mobile and copied all my apps and data via Samsung SmartSwitch which worked great.. How do I now transfer my EE account from my old Mobile to my new Mobile so that I can use it for calls etc

Beats headphones

Can I buy an adapter to go from an Android to fire up Beat headphones. That only have a iPhone socket.

pro watch pairing

hey all I have a few questions regarding new watch and not sure if it's worthwhile keeping it. my aunt has got me watch pro through her account, first problem is I'm Vodafone. I can't register it on network at my side and she doesn't have a smartphon...

Unlocking phone

I have a samsung phone and I'm trying to unlock it, when I input the imei numbers it gets a tick followed by the message saying there is a fault at EE's end, it's been doing it for a few days since trying. Is there another way to get this done?

Resolved! Water damage - google pixel

Hi,My Google phone suffered water damage yesterday. Having left it to dry for a day or so, it turns on and has some accessibility but it's now stating there is 'no SIM card - no service' and doesn't look too promising in terms of functionality in gen...