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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Support Team
  • 51121 Views
  • 74 replies
  • 27 Helpful

Resolved! Lost phone

Good evening team, I have the issue of buying a phone from a separate supplier (oneplus) from EE but used with the SIM for many months before having it stolen. I would like to have the IMEI blocked, how do I go about this? Thanks

Samsung S20 FE nightmare

I've been having terrible experience with my Samsung S20 FE phone that I purchased as a brand new phone on new contract less than a year ago. I have taken it to an EE store twice where they tell me its all working fine and they can't see anything wro...

MC421 by • Visitor
  • 347 Views
  • 2 replies
  • 0 Helpful

Upgrade time. Again,

Here I am again being made to jump through hoops to see how I can get fleeced with a super upgrade. I'm not looking for replies but ee say I have to come here as I can't see the deals unless I do,  have a nice day y'all

Resolved! Oneplus 7 Pro 5G GM1920 - Crashdump mode in 5G areas

Had a look online but appears this is an issue with Oneplus manufacturing & EE.  Whenever the phone enters a 5G zone the phone goes into a Crashdump mode, making the phone inoperable. Sometimes this happens every so often, other times it's every 5 mi...

JoshH001 by • Investigator
  • 1022 Views
  • 4 replies
  • 1 Helpful

Resolved! Changing sim on vacation

I'm going to Korea next month and need to use a Korean sim/number for covid reasons. I've tried checking if my phone is unlocked via the *#06# method but it keeps coming up with an error when entering the imei on the website checker. However, it show...

Jordycboy by • Investigator
  • 1039 Views
  • 6 replies
  • 0 Helpful

Phone just dies

Iv had my Samsung a71 since last year and for some reason my phone can be on 30% then suddenly will jump to 1% and died. Sometimes it will go down but usally it just cuts out  

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