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Community Activity
BT to EE
After being told I had to move from BT to EE for broadband, the billing issue is still ongoing. Cancelled all BT direct debits as, as far as I’m concerned I no longer have any BT products. Set everything up with EE, same direct debit agreement as my ...
Billing
Why is my bill so high, at the end of my contract my bill was just over £15 now its over 30 .why!
Arlo secure subscription code
I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...
Email from CRS for outstanding balance from years ago
Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...
Network Down in ML10 6RS AGAIN!!!!!
The network coverage is constantly dropping out in Chapelton!The website always tells me there are no problems in my area but I know that there are and I know I am not the only one having issues!!I moved from BT to EE but I am seriously looking at mo...
My EE device Blacklisted by Orange PCS LTD?!
I sent my old Galaxy Note20 5g into Envirofone and they can't accept it because apparently its blacklisted."All mobile devices received are checked on the Recipero’s CHECKMEND database which indicates if the police, insurers and mobile networks have...
Compensation
I spoke to someone on the 10th of May 2025 and was informed we didn't have Full Fibre so it would have to be installed. I was given the 19th of May as a start date and told I would receive £6.24 per day compensation, as EE are part of the Ofcom Aut...
App not working
My app has not worked for months and no matter what I cant login. I use the website and it constantly crashes and doesn’t work. How do I fix this? It’s beyond a joke
Only allowed 1 mini tv box
Left sky to join ee. Whilst arranging my package on the phone they could sort my tv and broadband but when I asked to add 2 mini boxes I was told to wait until set up, ring customer services and then they could send 2 straight out. so set up today, g...
EE roaming in China
I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks
