19-02-2023 12:32 PM
I've recently upgraded and received my S23 with the benefit of having Samsung Earbuds for free. I was told I had to claim on the Samsung website, but the claim form is closed? Can someone advise how I get thr earbuds please 😊 Thanks!
19-02-2023 12:51 PM
Hi @LPugh
According to the sales page these will be sent to your home address within 15-30 days from purchase. You don't need to claim them.
Thanks
19-02-2023 01:36 PM
Brilliant thank you so much 😊
21-02-2023 04:38 PM
Where did you find this info? 🙂
21-02-2023 04:55 PM
Hi @DC8701
The information is under the 'features' tab on this Samsung Galaxy S23 page. @Northerner is correct, they'll be sent to the account address 15-30 days after the purchase of the phone.
Chris
01-03-2023 08:50 PM
Don't get them if you got when phone come out on re order 1st day
04-04-2023 01:50 AM
Hi,
I bought my S23 from EE before the launch day but I don't receive any benefits someone can explain me if I got some claims to do please?
Thank you
04-04-2023 07:51 AM
Hi @Robert994,
Welcome to the EE Community. 🙂
When did you place your order? This offer didn't start until 17 February 2023.
James
04-04-2023 09:00 AM
Hello James,
Ah ok I understand I make the contract on the 12 of Feb.
So I can't claim anything even a charger or something?
Thank you
Robert
04-04-2023 09:06 AM
Hi @Robert994,
That's right, there weren't any gift with purchase promotions running at the time of your order.
James