S23 Earbuds Claim

LPugh · ‎19-02-2023

I've recently upgraded and received my S23 with the benefit of having Samsung Earbuds for free. I was told I had to claim on the Samsung website, but the claim form is closed? Can someone advise how I get thr earbuds please 😊 Thanks!

Northerner · ‎19-02-2023

Hi @LPugh

According to the sales page these will be sent to your home address within 15-30 days from purchase. You don't need to claim them.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

LPugh · ‎19-02-2023

Brilliant thank you so much 😊

DC8701 · ‎21-02-2023

Where did you find this info? 🙂

Christopher_G · ‎21-02-2023

Hi @DC8701

The information is under the 'features' tab on this Samsung Galaxy S23 page. @Northerner is correct, they'll be sent to the account address 15-30 days after the purchase of the phone.

Chris

Lisawatson58 · ‎01-03-2023

Don't get them if you got when phone come out on re order 1st day

Robert994 · ‎04-04-2023

Hi,

I bought my S23 from EE before the launch day but I don't receive any benefits someone can explain me if I got some claims to do please?

Thank you

James_B · ‎04-04-2023

Hi @Robert994,

Welcome to the EE Community. 🙂

When did you place your order? This offer didn't start until 17 February 2023.

James

Robert994 · ‎04-04-2023

Hello James,

Ah ok I understand I make the contract on the 12 of Feb.

So I can't claim anything even a charger or something?

Thank you

Robert

James_B · ‎04-04-2023

Hi @Robert994,

That's right, there weren't any gift with purchase promotions running at the time of your order.

James