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EE smart up pro not at 1.6 speed
I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...
3 month saga of delayed provision
My sorry saga began after a failed renewal of my BT contract. A ‘data integrity’ issue resulted in an inability to continue with my BT account and I was required to transfer to EE. This inexplicably resulted in my landline being disconnected for 6 we...
RE BT ENGINEER
Hi there,I was looking at BT's website and it clearly states, that if a BT engineer has to come out and sort my phone line, then its to be done through my provider EE.The EE engineer stated that I had to contact BT, myself. Again, im moaning, with go...
Does EE sim work on the US version of the HMD Barbie phone?
Hi, i’m looking at getting one of the HMD barbie phones. both versions are available on UK amazon and i prefer the specs of the US version, will it work with my EE sim?
EE Smart Hub Plus and Wirelesss Extenders
I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...
Digital Voice distribution over ethernet
I currently have a BT broadband and voice service. From the BT box, the voice cable is directly wired inside the BT box to the back of my Cat 5 cabling distribution panel and connected to 4 sockets, providing me with 4 live extensions to distribute ...
Apple TV activation 6 month trial
Hi. I cannot get it to activate. I’m going through the EE app and a button pops up to activate through Apple.com. When I click on it it says there’s a problem and to try again later. I’ve been trying for a few weeks and still get the same error. What...
EE, The App And The Customer Advisors.
Im on the pro 900mbs , and its meant to be the minimum of 700mbs. Im getting 80mbs and the highest 180mbs. I shouldn't be paying for this. Actually my friend just said its going on 3 weeks. It's as slow as a snail . It takes forever for a page t...
Wrong address when viewing broadband service status or booking broadband upgrade
I have a really peculiar issue where my billing address and postal address for my EE account are showing my current address. But whenever I attempt to view the broadband service status in my area, or whenever I try to book an upgrade, it shows a comp...
New order
Hi. I recently became a new customer by ordering a new phone and number.The up front payment was taken out of my bank. I then received a text saying that my order was cancelled, but the money still left my bank. Please help! Thank you
