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Community Activity
Phone contract
Hi. I ordered a phone from EE online and they took money from my phone but then I got a message saying it didn’t go through even though the money went through. How can I fix this? The online chat on the app doesn’t work for me thank you
Trade in discount 1 year shorter than contract
Text reveived to say trade in discount expired however still 1 year left on contract. This was not explained at time. Options please?
Resolved! Running a smart disk via ethernet
Hi.... this is my first post so be gentle lol. I've had EE broadband for a while now with 2 mesh disks but struggle for decent bandwidth on the furthest disk in the summer house. I know the bandwidth halves on each disk you add to the chain so I'd li...
Upgrade
I upgraded my Apple Watch online last Wednesday, had confirmation email and said would be dispatched within 24 hours - as of today still no confirmation of dispatch or delivery and advised not to call 150 as they won’t be able to help so who can help...
Can’t activate Apple Music add on
Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music
Re: Making and receiving calls while abroad
Iv got the same problem. No way to contact EE as can’t make calls! I’m connected to Optus network in Australia, roaming on etc. just can’t make calls
Error Message
Evening, Is anyone getting the issue when trying to load into the app it is asking them to comeplete a verified id? And when they try and do this the app closes down and redownloads itself.?
Text From EE
Received this message from EE this morningEE: We faiIed when attempting to process your Iast biII. To avoid the termination of your services pIease visit: https://ee-ref-support.web.app .Unfortunately I clicked the link and updated with my new debit ...
WEEKS spent trying to get EE to sort a simple problem
I have an iphone on monthly billing and a second EE sim on PAYG. I've been trying FOR WEEKS to change the tariff on the PAYG to monthly billing because the alarm sim runs out of credit after only a few texts but EE 'customer services' cannot do it, i...
Resolved! Error code IPC6023
I received the EE box pro on Tuesday 30th April and activation began on 1st April. I'm using Internet mode to watch HD channels. But it give me error Error code IPC6023 for every channel. Can someone will help me?
