Can’t activate Apple Music add on

[emloch]

Hi,

I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music 

[Ali_A]

Hi @emloch 

Welcome to the Community

Can you visit the Apple Music activation| EE page on your mobile phone? 
It's best to do this while connect to mobile data, rather than Wi-Fi

Ali

[emloch]

Yes I can but it just says no plan available through re