Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71074 Views
  • 59 replies
  • 128 Helpful

Resolved! NHS perk

My contract is up for renewal and my NHS mail has changed I can’t seem to find how to amend the email address Can anyone help? 

Account Deactivated

I'm trying to access the employee discount site, https://employee-discounts.ee.co.uk with my work email (Openreach) to access friends and family discount codes.I successfully used this account about this time last year for a discount code to upgrade ...

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Resolved! Netflix

Can you cancel netflix please as we don't watch netflix

Bob589980 by Investigator
  • 372 Views
  • 1 replies
  • 2 Helpful

Apple music add on link error

Hi. Just upgraded my phone and package to include Apple music as an inclusive add on. As others have posted the EE link just takes me to the general Apple music sign up.Is there an easy fix? I'd really like to avoid calling up to be on hold for 45min...

Perks verification

Hi,I have submitted my ID for my perks account but am still waiting for the ID to be verified.This was submitted last week.I'm waiting to upgrade and take out 2 sim only plans and its dragging on now.Any help available?

Evans2021 by Contributor
  • 1191 Views
  • 23 replies
  • 6 Helpful

Ee perks

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have spoken to ee a number of times, a form has been submitted, told ...

Daz93 by Visitor
  • 340 Views
  • 1 replies
  • 1 Helpful

Online chat

I am looking into upgrading my phone and staying with EE, yesterday I have added a deal to my basket. This was enhanced with a Family & Friends discount (-£10 p/m) which is not available anymore after a period of 24 hrs. I would like to discuss over ...

AnnaN2 by Investigator
  • 966 Views
  • 7 replies
  • 1 Helpful

Roam Abroad Pass - confusion over charges!

I requested a Roam Abroad Pass in the middle of my billing month (eg 14th) and requested removal of said Pass one month later (eg also 14th).  I assumed cost was £25 for using a Roam Abroad Pass for a month long period (eg 14th to 14th) but it appear...

Hilary98 by Visitor
  • 12224 Views
  • 12 replies
  • 7 Helpful