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Community Activity
Problem with landline
Hi. I don’t know if anyone can help me, I’m having issues with my landline, the fault is intermittent. I recently switched from Sky to EE, when the change over was made I was switched to digital voice and that’s when the problems started. I have thre...
Network capacity for big events?
Do EE try and provide additional network capacity for large scale events they know about? Just wondering as every year in Rye, East Sussex we have a bonfire event and thousands turn up and the ee network slows to a crawl or simply stops working. Next...
EE TV with Opnsense
I have replaced my EE hub with an Opnsense firewall. The internet via EE FTTP works great. I have been unable to get live TV working through Opnsense firewall and I have confirmed it is working with the EE Hub router. I know Opnsense needs to be co...
Changing number
I’ve brought an EE sim plan, And I used to have an O2 sim. I said to keep my old number But it says it’s going to transfer like a month later instead of a couple days? I’ve got a new number with the sim, but I want my old number, I don’t know what to...
Upgrade plan
I'm hoping to upgrade my sim plan to include EU roaming. I can't find anywhere on the website or on the mobile app that enables me to upgrade my plan. I have had horrific experiences speaking to EE customer services, so would much prefer to press th...
Previous Employee - Payslip
Hi,I have recently left EE as an employee and was wondering how I would contact HR/Payroll regarding my final pay/payslip? Is there a contact number/email? Thank you!
Port Forwarding Help
So I’m trying to get an open Nat in my Xbox Series X. Trying to set up port forwarding, I’ve gone into the router page, to firewall named a new port forward rule Xbox. In the external box I put 3074 to 3074 and the same in the internal. I select UDP ...
eSim activation without my old phone
My old iPhone 14 had a broken screen, so it was replaced through insurance. New phone arrived today and courier picked up the old phone.I have been trying to get an eSim downloaded and working but the only way to do it is to get a Pin from the old p...
Landline not connecting with my mobile after an outage yesterday
After changing from BT to new EE broadband and landline account there was an outage. I now seem to have the landline working but when I call my own mobile it does not connect but looks like the mobile is engaged on another call and the mobile is not ...
Spam switch - ‘on’
I took out a new contract, but opted out of the new “spam blocker” as I’d never really needed it. But since my new contract started I’m being inundated by spam calls and messages. Almost like someone knew I didn’t pay the extra charges Was this syst...
