Community Activity

EE App - business to personal

I recently moved from EE business to SIM only personal account. I can’t get the EE app to work because it thinks my account is closed. I want to use the same email address so how can I make the EE app realise I am now in a new SIM only situation? Tha...

GDE1 by Visitor
  • 1 Views
  • 1 replies
  • 0 Helpful

Samsung chat messaging

I am at my wits end... a few days ago i was using the S24+, and my default messaging app was samsung messaging, and used the chat service. I had no problems at all.... now ive upgraded to the fold 7. The phone is all set up, ive also kept the same si...

Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by Explorer
  • 3699 Views
  • 66 replies
  • 13 Helpful

Old number purchase

Bit of a long shot but basically I have an old Gmail account which i can't for the life of me remember the password of, there are old photos on my google drive I would like to recover. Is there a way to buy the number that is linked to the 2fa as its...

Azlan808 by Contributor
  • 27 Views
  • 1 replies
  • 0 Helpful

Why is ee website so crap

Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it 

Cyapow by Investigator
  • 2256 Views
  • 19 replies
  • 32 Helpful

Resolved! EE TV Box Pro swap to Apple TV

@EE TEAMI have just received my EE TV Box Pro on Monday and it can’t host Disney+. I’m quite shocked and did not know this information. Is it possible (because still within 14 days) to return the TV Box and swap for the Apple TV? 

alsim101 by Visitor
  • 421 Views
  • 6 replies
  • 3 Helpful

iMessage not activating with a s new sim

I recently got a EE Sim just to receive SMS codes since my older one wasn’t working. It said 24 hours to activate but usually my sims work instantly. When I checked I message and says waiting for activation then says error or unsuccessful 

No Phone Access- Power Outage

Has any one like us had a power outage which affected their mobile and digital phone line and needed to make a 999 call ? How did you do this please?

BevanCR by Explorer
  • 116 Views
  • 14 replies
  • 2 Helpful

App and site not working

Anyone else having an issue with the site saying unable to get details and the app just saying sorry there seems to be a problem been like it for a month now. No one at EE seems to care to fix it and customer service is as helpful as wicket keeper wi...

EE Roaming

Hello. All my family‘s SIMs are unlimited and have the ‘Roam in EU’ add-on, they’re all either the Essentials Plus or Full Works plans. I have set the spend cap to £0 because I don’t want to incur any additional charges for anything. But I keep readi...

MT248 by Explorer
  • 23 Views
  • 2 replies
  • 0 Helpful