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Resolved! Unable to top up EE mobile wifi for over a week.
I've been trying for over a week to buy top up data for EE mobile wifi. Message 'can't access that data at the moment, it's our fault not yours, we are looking into it, please try later'. When will you have it fixedI upgraded the plan, only to find ...
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...
Unlock 18+ content
How I can unlock 18+ content
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Resolved! Google One 2TB Premium — Nest Aware Plus upgrade and family sharing?
Long story short, I'm looking at upgrading my EE Contract to the "All Rounder" plan because of the Google One sub. I'm currently a paying subscriber to Google One 2TB Premium, which has the "Nest Aware Plus" add-on and is shared between my wife and ...
Re: URGENT: EE Content Control: Whitelist our website domain
Hi @Steve_BT We are having the exact same issue!Our company AirPay (www.air-pay.co.uk) is also being blocked by your filters. We operate a payment solution for taxi journeys in the uk and soon europe to the largest fleets in the industry. We offer th...
Just so you know, we’re unable to let you upgrade or get another phone yet
Good morning,I am a fairly new EE customer and recently moved my wife's number over to EE. I now wish to move my number to EE but whenever I go to the SIM only page I get "Just so you know, we’re unable to let you upgrade or get another phone yet".Wh...
Download a bill
I have seen other comments about this but I also cannot download a June bill from the website...it's clearly not a cookies or browser issue...please help
Resolved! EE apple TV box remote issues
I have had my EE apple TV for a year now and the last couple of days the remote is running out of battery, but the batteries are not dead because if I change the batteries to another remote, they still work.I have tried a couple of fixes suggested on...
EE wifi hasnt worked since we switched
when we switched we have been promised multiple different speeds all over 20mb/s. we also got promised a smooth easy transfer from our previous wifi company. since we switched the wifi has not worked at all we have been lucky to even get 10mb/s and t...
