Download a bill

[Matthew176]

I have seen other comments about this but I also cannot download a June bill from the website...it's clearly not a cookies or browser issue...please help

[Matthew176]

It's now July and this is still not fixed seemingly???/

[Debbie_G]

Hi @Matthew176.

Welcome to the community.

I'm sorry to hear that you're having an issue downloading your bill from the website.  What happens when you try to download your invoice?

Do you see an error message?

Are you able to access and download your bill through the app?

Debbie

[Steve2421]

I can't download my bill from June either? What is going on? 

Many thanks

Steve

[Katie_B]

Hi @Steve2421. 

Thanks for coming here. 

What happens when you try to download your bill?

Are you getting an error message? if yes, what does this say?

Katie