Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61259 Views
  • 69 replies
  • 14 Helpful

Resolved! Minimum purchase to recieve existing customer discount

Hello! I've been looking into switching to EE for a while now but I haven't been able to justify the price increase from my Vodafone plan. The 5GB no frills plan is close, but not without the existing customer discount.What is the minimum I need to p...

FletchDH by Visitor
  • 486 Views
  • 1 replies
  • 2 Helpful

Resolved! Final bill

I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.    

Meibion1 by Valued Contributor
  • 1068 Views
  • 10 replies
  • 2 Helpful

Resolved! Billing

Why did I get an £11.99 increase on my bill, been trying to call but can’t get hold of any ee correspondent 

Resolved! Izabela

I need history call form 28 may in coming and out 

Mirga by Explorer
  • 542 Views
  • 3 replies
  • 4 Helpful