Community Activity

Speeds Not Consistant.

Just moved into a new build which had Openreach fibre already installed.Had a look around and decided on Essentials : Full Fibre 500 at a price i considered to be good.The router took much longer to arrive that expected but it did arrive and was easy...

Number change

Heya!I currently have a contact with EE and have had the same number for as long as I can remember but I’m wanting to get a new number due to my ex constantly called despite being blocked.. be with holds him number to call me now, is it possible to g...

No update on z fold delivery 😒 ordered on the 16th of july

Had order confirmation and it says its been dispatched, yet I've heard nothing from dpd or other companies. In the confirmation email it says expected delivery on the 18th of July 沈 big sad its not delivered.Id love some clarification is its out of s...

Luked99 by Investigator
  • 106 Views
  • 4 replies
  • 0 Helpful

New phone new contract

Hi,As I wasn’t happy with the upgrade plans offered by EE I bought a new iPhone 16 directly from Apple. As my plan with EE is ending I have also taken out a new sim only plan with EE (same number) which was on offer and had better extras. My question...

Top up

I've top up my phone but my plan hasn't automatically renewed

lee_92 by Investigator
  • 86 Views
  • 6 replies
  • 1 Helpful

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 3818 Views
  • 212 replies
  • 71 Helpful

Transferred number to EE but not receiving SMS

Hello. I recently switched from Giffgaff to EE on Pay As You Go, which was initiated via a PAC code on the 16th of July, and then confirmed complete by SMS the next day. I’ve been receiving SMS from 150 fine, topped up with a pack, and I’m able to ma...

v13nny by Visitor
  • 34 Views
  • 1 replies
  • 0 Helpful

Advice on EAPS with Smart Hub Plus

Going to be starting a new contract mid aug ( Im assuming it will be the SH31B hub? ) , will only be having part fibre .... ie fibre to the exchange and cooper to to the house.Was wanting to know if I could use the same router that is being provided ...

Tinnaz by Investigator
  • 115 Views
  • 5 replies
  • 1 Helpful

Sugurta

Hello. I lost my phone. I filed a claim with the insurance company. What should I do now? When will they give me a new phone?