No update on z fold delivery 😒 ordered on the 16th of july

[Luked99]

Had order confirmation and it says its been dispatched, yet I've heard nothing from dpd or other companies. In the confirmation email it says expected delivery on the 18th of July 🥲 big sad its not delivered.

Id love some clarification is its out of stock or delayed

[Luked99]

Im still waiting a week later 😞 big sad

[XRaySpeX · Accepted solution]

This user discussion forum can have no access to your specific account. You need to raise this with CS. 

[Chris_S]

Hi @Luked99 

Just to add to @XRaySpeX's advice, you can find a link to our contact us page here

Chris S

[Luked99]

Thanks for these, I got through to customer service and there was an error
and my device was not dispatched... sorted now should get it in the next
seven days. Not the best service but its sorted now

[Lesley_W]

Thanks for popping back with an update @Luked99 

Apologies it hasn't been a smooth experience, but I hope you love the new phone when it arrives.

Lesley