Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 57728 Views
  • 122 replies
  • 15 Helpful

Resolved! Preciso achar minha ordem

I have one order is xko***********. I already have an approved debt. But I can't find my order or delivery information. Can anyone help me? [Mod edit: Removed order number from public post]

New phone order

Hi I ordered a new last Tuesday which on 7 day despatch but had no email so I can't track the order through ee

Resolved! iPhone 16 Pro Max 256gb Natural Titanium

Hi, I ordered the above phone on pay monthly on 02/10/24. I have not received a single email from EE regarding this order - not even an order confirmation. I am aware of the wait times being up to 28 days for dispatch and am happy to wait for this bu...

sascindy by Explorer
  • 638 Views
  • 3 replies
  • 1 Helpful

Resolved! iPhone 16 Pro Max 1 TB

iPhone 16 Pro Max 1 TB Desert titanium Ordered on 17th SEP still no update. Any idea whether I would get the phone within 20th of this month?

Hi

When will u get my IPhone 16 pro max 236gb please 

iphone 16 pro max

hello everyone hope everyone is okay here Received a text from EE this is what they sent me instead of the iphone 16 pro max I thought this was some sort of joke   

Screenshot_20241014_190201_Messages.jpg 20241014_190259.jpg

iPhone 16 Pro Max

Good Evening, I placed an upgrade online for the new iPhone 16 pro max,I’ve received 2 text messages to say thanks for your order but still no phone. I upgraded on 28th September and I think this level of customer service is absolutely unacceptable. ...

Resolved! Order Tracking

Ordered a laptop over the weekend, 1st instalment was taken and the rest to be paid over 24 months.I have had no update on when I will receive my order, I have spoken to the EE sales team and the upgrade team, neither could help.I have an order numbe...

DD669 by Investigator
  • 821 Views
  • 1 replies
  • 2 Helpful