If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
received an email Successful EE order ref: xkoXXXXXXXX.Have i been accepted?
Hello,so I ordered AirPods two days ago and today the dpd texted and said it should arrive between 9:11 and 10:11dpd called I answered and there was no one on the other end then they hung up a little later on I tracked my package and it said it’s goi...
Yesterday i placed an order for a pay monthly phone with EE, got to payment screen the upfront cost has been taken from my bank but then I got a thanks for your order screen and it said 'please call us to discuss we need to confirm a few details'i a...
Hello,I ordered a monthly sim card at the 21st of October and was told it would be with me in 7 working days but it’s not been delivered yet. My order number is *********. I need the sim asap as my PAC has run out.
I ordered a Samsung tv for £350 and it came with a huge crack in the screen , and I’ve gone through emails and requested call backs and still yet to receive any reply or even acknowledgment that this has happened , I’m stressed to the max and don’t ...
Hi, signed up to 24 month sim only deal and ported my number on 17/03. Received order number and told to expect number to change in 1 working day. No sim received. No update. Tracking doesn’t work for order number. Can you help please?
I placed an order and paid the upfront fee which has come out of my bank but no confirmation email???
Hi, hope I can explain this well? I am a BT broadband customer and decided to go for a new mobile phone.Anyway, found an excellent deal and what was good it gave me double data 25x2 which was good and a discount of £7.50 off the contract all good Mm...
Hi there,I've ordered a home broadband today on the phone from ee as bt messed my original order twice.I haven't received any confirmation email apart from a text from ee directing me to a website to sign for the contract. I have been in touch with e...
I just paid £30 upfront and then received an email saying we can't carry on with this order will I get this money back?
