Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 52846 Views
  • 117 replies
  • 15 Helpful

Dispute credit decisions

Have tried to get a sim with EE but have rejected me from getting one even know I have good credit and have never missed a payment on anything can any body help please as don't know what else I can do as I have all ready paid my phone off with 02 and...

Aaron_h by Visitor
  • 564 Views
  • 2 replies
  • 0 Helpful

Resolved! Problem receiving order

I upgraded online to an iPhone 15 Pro Max.Everything went well until then, the DPD delivery man came to make the delivery and asked for a PIN that would be sent in the SMS, but the registered number is different from my number and I didn't receive it...

Help!!

Can anyone help? I’ve just ordered a new phone- paid my upfront cost and it’s saying I need to call to discuss.. has this been a confirmed order or not? Thanks 

Ash510 by Visitor
  • 300 Views
  • 1 replies
  • 0 Helpful

Order confirmation

Hello i recently placed a order for a ps portal about half 8 this morning but havent recieved order confirmation can you please help me  

Delivery

 hi can anybody tell me when I will get my order please as I'm pretty sure wen I orderd it said within 24hours the man on phone said bye Wednesday 

Screenshot_20240530_142823_Chrome.jpg

Order Confirmation

Evening all, I ordered a new iPhone 15 pro max yesterday and have only received the order confirmation and no further Emails or text messages, it was expected to be delivered today but it still hasn't turned up - does anyone have any ideas?

Delivery times false

I have been waiting for 9 days for my phone to arrive. I have called up 3 times and been told different things every time. The handset I have requested is in stock. I have spent a total of 2 hours on the phone and 2 trips to the store. With still no ...

Klb1793 by Visitor
  • 317 Views
  • 1 replies
  • 0 Helpful