If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Me and my wife ordered some stuff from EE, whereas she got a 4 digit pin for delivery whereas my parcel didnt required it. why was that? why I didnt need a code?
Anyone had the issue before where they’ve sent a package or order to the wrong address? If so how did you fix it.
Hello,Three days ago I cancelled an order that was already shipped out via calling customer service, my concern now is that the parcel due to be returned to EE has been at my local DPD depot for two days and the tracking has not been updated since sa...
I ordered an upgrade for my phone 10 days ago. Tracker says it was delivered a week ago but it hasn't. I've tried to phone Customer Services but cant get through. What should I do?
Hi I ordered a DJI mini 4 pro a week ago (19 in stock) wth the 10% discount It's still processing....... Apparently you offer delivery within 3 days??I'm getting to the point now where I would rather cancel and order from somewhere that honours the d...
Hello everyone, I recently faced an issue with my phone contract. I wasn’t notified when my phone arrived at the store, and by the time I picked it up, the 14-day return window had passed. Despite visiting the store multiple times and being told to w...
How long should I wait for a confirmation email ?Would expect it immediately Upgraded early no money taken want to know it's actually gone through
I ordered apple airpods on the 17th nov - standard delivery and have not heard a thing since. Do you think they have gone missing as they should take 2 days ?
HiI ordered AirPods Pro from EE on 16 November, with an order number starting with EE. The EE site says they were dispatched on 16 November with delivery in 1-2 days, but the DPD tracking says that DPD has not received them. The full amount has bee...
