If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I’m new to EE. I ordered on Monday and my phone still hasn’t arrived. I’ve had no emails, text messages or anything from them. I have rang them but I only have the number they gave me 0800 9565029. They told me delivery was going to be yesterday a...
Hi placed an online order and was asked to call so I did and placed order.received confirmation and when trying to track its saying can’t track this order type just yet.has the order definitely been accepted?
Hi I ordered an iPhone 13, 14, ee broadband and an tablet and got the tracking information saying it will be here by Monday however I’ve just checked the tracking and now it’s saying it’s being returned to co-signer with no information to as why
Hello, I done an online application for a pay monthly sim only contract. How will this be delivered? I’ve had a few emails but the tracking number doesn’t work, and tells me to check DPD. But I can’t set up a DPD account as I don’t have the phone num...
Unable to track my order - order tracking does not recognise my order number
Hi I placed an order yesterday but I received this message Hi from EE. A reminder message. An error occurred with the order you placed online. Sorry about that. Please call us on 0800 956 3045 today so that we can fix the problem and get your new dev...
Hi, i ordered an iphone 15 pro max and i got an error message sent to me so i called up and the man was very helpful and confirmed my order for me but then the next morning i got the same error message. why is this? is my phone going to even get deli...
I thought Royal Mail deliver SIM card. But I have a DPD tracking notification saying my parcel has arrived at DPD distribution centre and due for delivery tomorrow?
Hello sir/madami had placed an order on 12th of April but i haven’t received any update about my order yet
I have no idea if EE are still working with Likewize for their trade-in deals, I hope not for the sake of EE and EE's customers. Back in August when the Samsung Galaxy Z Fold 4 was released, I did a deal with EE trading in my Z Fold 3. The process di...
