If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I'm looking for some help, I ordered the quest 3s, it was sent out in October but I was unable to accept it as I could find my daughter's tablet that had my code on it so DPD took the parcel back, normally they try to deliver again but they didn't...
Hello I made an order few weeks and i paid £100 for upfront untill i didnt get any update from EE could you please help me with this here is my order number ******* [mod edit: removed personal details from the forum]
Morning everyone. I would need some help if possible. I place an order yesterday for an Apple iPhone 16 pro Max 1~Tb. I received the confirmation email with reference number and during ordering I noticed that the despatch would have been 1 working da...
Does call back ever work?Tried to call. No response after 45 mins EE disconnected the call.Tried to use the online options. Go around literally… in circles.Not a commonly asked question, so no answer online.Asked for call back multiple times. Never r...
Hi I just got this update on my order for the iPhone 16 pro max was wondering if this means I’ll be receiving my new phone sooner rather than later
Hello! I started a new contract on a Samsung galaxy 7 watch, my Id is out of date so could not collect from EE store, I haven't seen any updates on it being returned to EE via DPD and it's been over a week, can someone please help? Thank you!
got this price online but then talked to two sale people about it but both could not help me as soon as I went to check out the phone would change colour I sent the pictures to both members of the sales team and spend around 2 hours trying to get the...
Good morning,How do I know when or if my Pay Monthly SIM will arrive or even if I have been accepted.I have a Successful EE order email
Hello I paid an upfront payment for monthly instalment plan for device.But they cancel my order. So I want to return back my money?
