Order

[Gemz1]

How long do you wait on confirmation of order mines been over a week now with no further communication? 

[DJBEN1]

it will eventually come through for delivery, mine just came through tonight, there is a backlog for the pro max model but i believe other models are avaiable

[Chris_S]

Hi @Gemz1 

I can imagine you're eager to get your hands on your new device.

What is the make, model, colour and memory size that you've gone for?

Although we don't have access to your account here in the EE Community, I can check our stock page to determine the expected delivery timeframe.

If you placed your order via our website, you can contact our online store team, and they can help with your order.

Chris S

[Gemz1]

Hi i have ordered silver max pro 17 512mb

[Chris_S]

Thank you @Gemz1 

What was the date that you placed your order please?

Chris S

[Gemz1]

16th september

[Chris_S]

Perfect, thanks again @Gemz1 

It looks like the wait time is around 28 days from the date that you ordered your device.

Keep an eye out for updates on your order nearer to the delivery time.

Chris S

[Akitex-Jnr]

When did you order yours and what was your wait time before it was delivered so I will be aware

[Gemz1]

Ordered on the 16th still no confirmation of delivery

[Ali_A]

@Gemz1 
The order will currently be at an 'Open Sales' state which we are waiting to receive stock from the supplier so we can ship this out as soon as possible.
As @Chris_S mentioned the expected shipping for your make/model is around 28 days from the date your order was placed. 

If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.

Ali