Community Activity

How do i no if i was accepted

I placed a order for the 16pro max earlier on they took a upfront costWon't let me track it on the website Don't no if I got accepted or I didn't If I didn't will I get the money back or ?I also received the xko number Can someone help

Not receiving text messages

I haven’t received a single text message since April 26th. I only realized this when I needed a verification code sent to my mobile and did not receive the text message. I think there is a problem with my account.

Carrie50 by Investigator
  • 29 Views
  • 9 replies
  • 0 Helpful

Oxford mobile signal

I live in the Oxford area and have absolutely no signal when in the house and nothing when outside until im at the city centre I only live a 10 minute bus journey away can anyone please explain 

Osborne3 by Explorer
  • 15 Views
  • 3 replies
  • 1 Helpful

Resolved! EE App Issues

The app when viewed on iPhone is as good as useless. I have previously set up the smart hub, 3 smart WiFi plus devices and the smart hybrid hub. When I go into the app sometimes they appear and most of the time it’s like I have nothing set up apart f...

Lest44 by Investigator
  • 72 Views
  • 4 replies
  • 3 Helpful

I can not access internet using mobile data while abroad.

Having ran out of data, I moved to unlimited data. For some reason or another, I have no access to the data (text and phone calls all work, and I have full connection and hotel WiFi services ). I have spent at least 4 hrs yesterday trying to resolve ...

Mart45 by Explorer
  • 29 Views
  • 6 replies
  • 1 Helpful

TNT Sports is not showing on the EE TV guide?

Hi,We just connected my 86 year old step father, to EE broadband and with what was supposed to be the TNT sports package on his EEbox (with recording). We were told that TNT would be easy to set up, and all accessible from the TV guide for him.He get...

Resolved! Does the new EETV Box Pro Still Support the Older IR Remotes?

Hi all.Just migrated to EE in full from BT, I currently have the BT TV Box Pro which I know is still EETV, point is I use my own IR remote for it because I use surround sound. The shipped remote has no way to control the volume on a AR, at least it d...

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Can't track order and no update

I added an extra pay monthly phone contract to my account along side my existing one. I placed the order on the 19th July. Every time I try to track my order it keeps saying "ooops tracking timed out message". It is a Google pixel 9 pro XL so I'm sur...