Community Activity

Leaving EE broadband

Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...

wy2k by Investigator
  • 99 Views
  • 16 replies
  • 0 Helpful

TNT sports recordings/schedule

Any known issues with TNT sports channels on the box pro? Had multiple failed recordings since Saturday & when checking live channels the info is often showing the previous program still being on instead of whats actually on meaning recordings are no...

garybs29 by Skilled Contributor
  • 103 Views
  • 7 replies
  • 1 Helpful

EE App off line yet again.

Same old message, App bring improved, come back later.  This story is past its sell by date.  If the App needed so many improvements going by the number of times this message appears it must not have been fit for purpose in the first place.Get your a...

48CAH by Visitor
  • 117 Views
  • 7 replies
  • 4 Helpful

EE WIFI control setup password problem

After Broadband changed from BT to EE, I tried to setup the WIFI control on the EE app but not successful. It always said my password is not correct and need me to check the password of back of the router. I rechecked many time and I sure I typed it ...

Data usage in the USA

HiI wonder if anyone can help. We have unlimited data. In May we went to New York. I have a Dual Sim with and EE is my work number. I switched off the EE sim installed and e-sim. I am sure data was used on that e-sim. My daughter also went and instal...

EE TV Regularly Freezing with ASUS DSL-AX82U Router

Hi, I am using an EE TV box connected using broadband via WiFi. My TV reception on any channel I am viewing regularly ceases/freezes every 4 minutes 20 seconds and I receive an error message on screen (IPC6023) stating there's a problem with my broad...

alan7317 by Explorer
  • 35 Views
  • 5 replies
  • 0 Helpful

Resolved! Calling the International Operator

Not sure if this is the correct forum - wasn't sure if it should go in the BB and Landline forum or the Digital Voice forum.  I have a BT Hub and digital voice phone with unlimited anytime calls, but my bill comes from EE.  Anyway, this is a question...

drlabman by Investigator
  • 195 Views
  • 16 replies
  • 1 Helpful

How to check if my order was cancelled and get refunded?

Hi there, I’ve bought a PAYG sim (also transferring the number)on EE website at the end of June, but I found I typed the wrong  address and called the CS team next day. The CS suggested that I could cancel the order, and I agreed. Till now I haven’t ...

Max4262 by Visitor
  • 20 Views
  • 0 replies
  • 0 Helpful