Community Activity

EE RAN Misconfiguration

Hey everyone,I'm raising an issue affecting Exynos Samsung phones on EE's network when connected to Nokia RAN. The issue seems to be that certain bands are basically invisible to Exynos Samsung phones. I also have NSG logs to back this up.As default,...

Billing

Why can’t I view my bill. I receive texts and emails each month telling me I can now view my bill but I am unable to reach it until the money is taken . Anyone else have this issue on the app

Dunc27 by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Resolved! Issues with EE TV app

Hello,have the following issues with EE TV app sometimes find that when I send a recording to the box by the TV app the following message appears at the top of the app recording clash but there is no recording clash and this seems to happen more freq...

APACHE060 by Established Contributor
  • 332 Views
  • 12 replies
  • 5 Helpful

Payment not taken

Hello, I don't want to stop my internet services. They sent me a letter with a bill for £70. It's in my account, why hasn't it been taken?

I need help

Not working I try get data but say error message wait teach

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jenny_79 by Established Contributor
  • 37 Views
  • 3 replies
  • 0 Helpful

Resolved! July Hold Music

Hey! Any idea what your hold music is for your sales team? Had a really good bop taking a contract out earlier but can’t find the track ahah

EthanS11 by Visitor
  • 104 Views
  • 2 replies
  • 3 Helpful

Cancellation

Hi, does anyone know if I can cancel my plan but then carry on just paying for my device?  So I can move elsewhere. 

LGS10 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

You are a robot

So im trying to sign up to mobile as I've had broadband for a while now. However when I try to check out it just keeps saying you are a robot.....Now its saying we are making changes to the site. Does anyone know why its like this ive been trying for...

Diggydeep by Investigator
  • 25 Views
  • 1 replies
  • 0 Helpful

Termination Charge Scam

I recently switched from Lit Fibre to EE and unfortunately have had some unexpected issues when dealing with EE regarding their promise of paying early termination charges from a previous provider.Initially I went on to the EE website to enquire abou...

Dave4813 by Investigator
  • 562 Views
  • 27 replies
  • 8 Helpful