Payment not taken

stefanvladimiro · ‎16-07-2025

Hello, I don't want to stop my internet services. They sent me a letter with a bill for £70. It's in my account, why hasn't it been taken?

Northerner · ‎16-07-2025

Hi @stefanvladimiro

You'll need to speak to EE CS on 150 directly about your bill.

https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎16-07-2025

Hi @stefanvladimiro

You'll need to speak to EE CS on 150 directly about your bill.

https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.