Community Activity

Payment not taken

Hello, I don't want to stop my internet services. They sent me a letter with a bill for £70. It's in my account, why hasn't it been taken?

Apple desktop not connecting to Apple email

My Apple desktop iMac stopped connecting to Apple Email, on 22nd June.But my iPad and Laptop do connect.However, Apple have looked into this (extensively), and say it is a network issue, not an Apple Mail issue, as they found other problems with my c...

Resolved! BT/EE TV - Manage Device problem

I have a 'Manage Devices' problem. With EE/BT TV web player, when I try to watch on my desktop, I get a message telling me I have reached my device limit. I go to device management and I can see that my desktop has used up all 4 devices when I've log...

zisakjee by Contributor
  • 2128 Views
  • 23 replies
  • 3 Helpful

No Internet!!

For three days now thre has been no data connection here at HS9 (Isle of Barra)  I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them.  Service and Coverage ...

Rob195 by Established Contributor
  • 39 Views
  • 2 replies
  • 0 Helpful

EE RAN Misconfiguration

Hey everyone,I'm raising an issue affecting Exynos Samsung phones on EE's network when connected to Nokia RAN. The issue seems to be that certain bands are basically invisible to Exynos Samsung phones. I also have NSG logs to back this up.As default,...