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Community Activity
Using EE/BT wifi hotspots
So I’ve just had EE broadband installed and I have the EE app. As far as I can tell I have the app connected to my router. How do I connect to the EE/BT WiFi hotspots I come across in public? Do I automatically connect? Do I select the hotspot when I...
Smasung s24 faulty
Hi I had 3 replacement Samsung s24 and had screen issues with everyone, has anyone had issues this phone won't take my fingerprint. FIRST one speaker went, lines on screen and third one phone won't pic up my finger print I had to pay 100 quid thr...
75GB SIM FROM ARGOS. How to activate as I can’t find 75GB OPTION ANYWHERE
75GB SIM FROM ARGOS for £15. How to activate as I can’t find 75GB OPTION ANYWHERE. I have loaded £15 credit but can’t find 75GB
My mobile Tesco top up.
Can I check as I bought a new phone which I registered with EE but it was from Tesco and I have to top up with tesco but I am confused now do I need to do that. How do I get the free texts allocated to me via EE?
EE app (iPhone) wont connect to Hub Manager
I have recently upgraded my wifi with an EE Smart Hub Pro with 4 extenders and am unable to get the app on my iPhone to connect with the Hub Manager on my Mac. I did see that someone posted that if you change your Network Name it would not connect so...
EE Broadband problem
Hi, just wondering if anyone has any tips. Our cleaner accidentally turned off the socket for our router and we can't get the broadband to come back on permanently now. We have tried all the steps suggested by EE on the "fix an EE broadband connecti...
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
Random number has appeared on my EE app . No idea why . Cant get ghrough to EE s
Upgraded phone today. An unrecognisable number along side mine has appeared on my EE app account ? Unable to get through to EE !
Saturday delivery
Got my billing for July and I paid for Saturday delivery to get my new phone early. Paid on the phone on that Friday and it’s been added on again on my bill??? So I’ll be paying twice
Resolved! Unable to access Website and App
Hi All,We have had mobile accounts with EE for years and have always been able to access the app and website but recenetly (maybe about a year?) we have been unable to log in. The error message is “We can’t load this right now.” We changed to includ...
