Community Activity

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 2188 Views
  • 129 replies
  • 46 Helpful

Payment and calling issues

I just used Apple Pay to pay one of my bills. It showed an error but still took the money from the account and now won’t let me pay my other bill (plan payment and flex payment). I’ve tried calling EE to see what’s up and none of their numbers are co...

Resolved! Netflix activation

Trying to activate the upgraded netflix I can't seem to get this working waited 24.hours, restarted the phone any help would be great

Knod2001 by Visitor
  • 384 Views
  • 3 replies
  • 1 Helpful

Over Paying

I’m Overpaying My Apple Watch That Was Finished On 16th May 2025 It Was A Add On. I’m Still Being Charged £28 A Month 

Re: Scam call

0151 837 5064 This number called me to try to scam me by impersonating EE and trying to renew my subscription. They took my personal details but I only started suspecting fraud when they tried to ask for my card details, so I didn’t give those out. I...

User82 by Visitor
  • 43 Views
  • 1 replies
  • 0 Helpful

Advice on EAPS with Smart Hub Plus

Going to be starting a new contract mid aug ( Im assuming it will be the SH31B hub? ) , will only be having part fibre .... ie fibre to the exchange and cooper to to the house.Was wanting to know if I could use the same router that is being provided ...

Tinnaz by Explorer
  • 38 Views
  • 2 replies
  • 0 Helpful