Netflix activation

[Knod2001]

Trying to activate the upgraded netflix I can't seem to get this working waited 24.hours, restarted the phone any help would be great

[Alex_H · Accepted solution]

Hi @Knod2001,

Welcome to the EE Community 🙂

Is it the Netflix add-on for your EE mobile plan that you are having trouble activating? 

If you go to ee.co.uk/netflix and confirm your mobile number and then the PIN, it should then have a page showing Netflix with an activate button underneath, what is happening when you are trying these steps? 

Alex

[AT44K1NG]

Hi Alex,
I know this is old post but would be very helpful if you could help me.

I've just received new sim which i've transferred from another network my old number hasn't been transferred yet, while activating Netflix am i supposed to provide them the new number that came with EE or my previous number which will be transferred in few days time?

[Leanne_T]

Hi @AT44K1NG 

Thanks for coming to the community. 

This would be the one that is currently active with us. 

If the number has not transferred yet please try the temporary number and let me know how you get on? 

Leanne.

[AT44K1NG]

Hi Leanne,

Thank you for your response. I tried with the new temporary number and it worked thank you so much for your help.

[Leanne_T]

You're very welcome @AT44K1NG 

Glad I could help and hope you have a lovely weekend. 

Leanne.