International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
My work email address used for perks has changed and I have been unable to login in.I want to upgrade but with a code ..that I can't get.Next step is changing network if EE can't sort this, I've been asking for help for months now....
I'm a current EE customer and my contract is shortly ending. I'm looking at staying with EE and going SIM only (as I regularly change devices). It's been a few years since I had a new contract so the offerings now are very different to what they were...
Looked to upgrade last week and it was still the 3 benefits and go to do it today and it’s just the 1. I know people are saying but the roaming is included but I use Apple Music and Netflix on my plan. It’s been the only reason I was staying with EE ...
Hi I placed an order which clearly stated that a Free Minute One for iPhone 15 Pro (RRP £24.99) included but the phone arrived today and no case. Am I being premature? There is no mention of it anywhere I'm afraid.Grateful for any help
Hi,I'd like my old NHS mail details to be removed from the system as I do not have access to it anymore and would like to register again with my new NHS account to get the discount. please advise.
Hello,I've got EE Perks and have used this before for the discount. When I go to generate a code (it says I have 3 left on EE perks) it doesn't generate at all. Please can someone help? Ryan
I have attempted to log on to my EE perks account and it has for some reason been deactivated. Does anybody know how to get it reset so I can register again and get my discount for my new bill? I have two weeks to do this and the helpline wait times ...
Hi,My contract has ended and I am trying to upgrade. My previous contract had an EEperks code attached and it has now run out. The problem I have now is that when I go through to upgrade, choose my phone and contract, I get taken to what looks like a...
i am part of openreach and currently using 50% colleague discount on my mobile bill. the contract runs out today 14.09.24. it says im ready for an upgrade but as soon as i click, it says we are unable to do so at this time. im still wanting to use to...
One of my add ons is a media package, so this month I’ve switched my Apple Music to bt sport or now it’s called tnt sports, it won’t work, it keeps telling I need to upgrade from a lite pack, can someone please help me, it’s very annoying and I want ...
