Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69645 Views
  • 59 replies
  • 128 Helpful

EE perk code not working

Dear EEI am trying to upgrade my SIM only plan to your 24 month £15/month plan. I have a new EE perk code which should give me a 20% discount but when entering the code in the “Got a promo code” section I get an invalid code error. Have tried 2 diffe...

CyrilS by Investigator
  • 1539 Views
  • 7 replies
  • 1 Helpful

Resolved! Apple music link to Google Home

Hi,I recently received Apple Music as an inclusive extra on my phone contract. I am able to cast to my Google Nest and Speakers but cannot seem to link to my account on Google Home.When I try it says I need to update my subscription on Appleid but I ...

NathSims by Explorer
  • 641 Views
  • 5 replies
  • 2 Helpful

Fitbit Premium

I've just bought a package that included free Fitbit Premium membership. Can anyone tell me how to set that up? I already have a Fitbit account, so need now to upgrade to Premium using this add-on.

Tiglet by Investigator
  • 528 Views
  • 6 replies
  • 0 Helpful

Resolved! Apple music add on with Samsung phone

Hi,I have always had an android phone and used the apple music add on with my plan. I am due to upgrade, and when picking a Samsung phone there seems to be no option to select Apple music. Is it still available for android users? I don't want to sele...

Free earbuds with galaxy zfold 6

I know there was a manufacturing issue with them that has since been resolved but when will EE be sending out the the galaxy pro 3 earphones as promised as part of the promotion? Nightmare trying to get anyone on the phone. My partner got his phone o...

Kb410 by Visitor
  • 355 Views
  • 1 replies
  • 0 Helpful

Samsung bud 3 pros

When am I expected to take delivery of my Samsung bud 3 pro's for my pre order of my flip 6 ?

Manzuk74 by Investigator
  • 901 Views
  • 3 replies
  • 3 Helpful

Resolved! Switching Credit + StudentBeans discount

Hello!I am currently with another broadband provider but would like to switch to EE. Since I am still in contract with them I would like to take advantage of your Switching Credit to offset early termination fees. Since I'm also a student, can you pl...

365 inclusive extra missing

In July, I switched my 365 inclusive extra to a roaming abroad pass. After waiting a month to change it back, I found that the 365 option is no longer available. Despite reaching out for assistance multiple times, no one has been able to resolve this...

Gem1983 by Explorer
  • 405 Views
  • 3 replies
  • 0 Helpful