Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 70545 Views
  • 59 replies
  • 128 Helpful

Resolved! NHS/EE Perks. Change nhs e-Mail address

Hi,I'd like my old NHS mail details to be removed from the system as I do not have access to it anymore and would like to register again with my new NHS account to get the discount. please advise. 

Traceyjo by Visitor
  • 304 Views
  • 1 replies
  • 1 Helpful

NHS EE Perks

Hello,I've got EE Perks and have used this before for the discount. When I go to generate a code (it says I have 3 left on EE perks) it doesn't generate at all. Please can someone help? Ryan

EE PERK - account deactivated

I have attempted to log on to my EE perks account and it has for some reason been deactivated. Does anybody know how to get it reset so I can register again and get my discount for my new bill? I have two weeks to do this and the helpline wait times ...

Resolved! Adding EE perks to upgrade

Hi,My contract has ended and I am trying to upgrade. My previous contract had an EEperks code attached and it has now run out. The problem I have now is that when I go through to upgrade, choose my phone and contract, I get taken to what looks like a...

Grooster by Investigator
  • 576 Views
  • 8 replies
  • 3 Helpful

problem with upgrading mobile

i am part of openreach and currently using 50% colleague discount on my mobile bill. the contract runs out today 14.09.24. it says im ready for an upgrade but as soon as i click, it says we are unable to do so at this time. im still wanting to use to...

Having issues with my bt sport/tnt subscription

One of my add ons is a media package, so this month I’ve switched my Apple Music to bt sport or now it’s called tnt sports, it won’t work, it keeps telling I need to upgrade from a lite pack, can someone please help me, it’s very annoying and I want ...

EE Add-ons & Benefits - Not Working

Hey,Not sure if anyone here is able to help, my current contract includes an additional "add-on" but when trying to add this via the TXT service it says that the service is currently in high demand and to try again later.When trying to add via my acc...

UnluckyXIII by Established Contributor
  • 1898 Views
  • 6 replies
  • 0 Helpful

Resolved! Apple Music Benefit not activating

HI, I've just upgraded to the full works sim plan and I've been 3 days trying to activate my apple music benefit, however the link that has been sent just takes me straight to the app and doesn't actually activate anything with apple to let them know...

Martybfly by Investigator
  • 4889 Views
  • 15 replies
  • 0 Helpful