Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69913 Views
  • 59 replies
  • 128 Helpful

Resolved! Claim Free Earbuds with S23 Sept 2024

I upgraded my phone to the S23 FE last week, it arrived today. There's no information on how to claim the free Samsung earbuds. I have visited the Samsung claims page but it just says 'form now closed'. please advise

Resolved! Roam abroad pass

I'm going away to America at the end of the month, and I use to have an option for a £25 Roam Abroad Pass. I can no longer find the option for it. Thank you

Xbox Add On

Hi, I've just added the Xbox Games Pass as my inclusive extra, but I've accidentally selected PC only instead of Ultimate. Is there any way I can change this please?

Wilson45 by Explorer
  • 375 Views
  • 3 replies
  • 1 Helpful

EE perk code not working

Dear EEI am trying to upgrade my SIM only plan to your 24 month £15/month plan. I have a new EE perk code which should give me a 20% discount but when entering the code in the “Got a promo code” section I get an invalid code error. Have tried 2 diffe...

CyrilS by Investigator
  • 1557 Views
  • 7 replies
  • 1 Helpful

Resolved! Apple music link to Google Home

Hi,I recently received Apple Music as an inclusive extra on my phone contract. I am able to cast to my Google Nest and Speakers but cannot seem to link to my account on Google Home.When I try it says I need to update my subscription on Appleid but I ...

NathSims by Explorer
  • 648 Views
  • 5 replies
  • 2 Helpful

Fitbit Premium

I've just bought a package that included free Fitbit Premium membership. Can anyone tell me how to set that up? I already have a Fitbit account, so need now to upgrade to Premium using this add-on.

Tiglet by Investigator
  • 544 Views
  • 6 replies
  • 0 Helpful

Resolved! Apple music add on with Samsung phone

Hi,I have always had an android phone and used the apple music add on with my plan. I am due to upgrade, and when picking a Samsung phone there seems to be no option to select Apple music. Is it still available for android users? I don't want to sele...

Free earbuds with galaxy zfold 6

I know there was a manufacturing issue with them that has since been resolved but when will EE be sending out the the galaxy pro 3 earphones as promised as part of the promotion? Nightmare trying to get anyone on the phone. My partner got his phone o...

Kb410 by Visitor
  • 356 Views
  • 1 replies
  • 0 Helpful

Samsung bud 3 pros

When am I expected to take delivery of my Samsung bud 3 pro's for my pre order of my flip 6 ?

Manzuk74 by Investigator
  • 903 Views
  • 3 replies
  • 3 Helpful