Blue Light Card Discount Code

[emmett85]

I am an existing EE customer with broadband and mobile. Both deals coming up to renewal. 

I looked at Blue Light Card and noticed they are advertising deals their app, inc £29.99 for full fibre 74. The functionality is that it gives you a code that it copies to the clipboard that you are then to apply on the EE website.

However, when I get to the checkout pages on EE, there is no place to paste any codes into and the plan remains at £42.99? I tried calling 150 but no one was able to help. They advised it was an online deal and therefore they could not do very much.

Can anyone tell me where I would paste a BlueLightCard discount code into? It is a bit frustrating. Thanks!

[Matt_124 · Accepted solution]

The £29.99 price would be Full Fibre 74 Essentials.

I am assuming the £42.99 package is All Rounder or Full Works potentially?

When you say coming up to renewal, what date does your Broadband minimum term end?

If it is not giving you the option to downgrade your package, you would be best placed calling EE Customer Services to see if they can see any lower-priced plans. The billing systems do not tend to like or allow for customers to downgrade easily, likely due to the loss of benefits to the customer and equipment returns which could drive complaints.

If you are currently on an All Rounder or Full Works package, you will lose certain benefits when downgrading to an Essentials package.

The Blue Light Card discount does not seem to apply on Broadband plans even for new customers, and has been a long running query on the Community. (refer to one example here: https://community.ee.co.uk/t5/Offers-Add-ons/Can-I-use-a-BlueLight-Card-offer-on-a-Broadband-Upgrade...)

However the current price for Full Fibre 74 Essentials for new customers is £29.99 at the moment anyways, and usually existing customers can get the same package on renewal when in the last 30 (sometimes 90) days or outside of their minimum term, so there would be nothing to be gained from the Blue Light Discount in this scenario.

[emmett85]

Hi Matt 

Thanks for the reply, that is really helpful. The EE website currently offers me 'Full Fibre 74' at £42.99 and tells me I am presently on Fibre 67. Your post has helped me find the likely road block, I may have mistaken my broadband expiry date. I'd made a manual note it was an Autumnal renewal but navigating to 'https://ee.co.uk/plans-subscriptions/broadband' shows it as 10 Apr 2026. Looks like I will have to hold my horses on that one to the 30/90 day as you have suggested! I do find it strange though that BLC app advertise broadband plans on their app but the EE website doesn't seem to have the capacity to use their codes and it is a long running query as you have noted.

Separately, is is worth me registering on EE Perks using my NHS ID, i.e. are the offers there more heavily discounted than available on BLC? I am interested in both mobile and broadband. I have double checked and I've got approx. 6 weeks to renewal on mobile (11th Sept)!

Thanks again

[Matt_124]

No problem at all, definitely worth checking back in closer to the end of your minimum term. The discount providers continue to list them (StudentBeans, PerksAtWork, BlueLightCard etc) despite the fact that they haven't been working for quite some time now.

As for your separate question, the discount you will get on mobile from being a Broadband customer (known as EE One, where you can get Unlimited Data starting at £11.50pm on a 1-month-rolling FlexPay Airtime or SIM Only plan) far exceeds the discount to be gained from Perk or Blue Light (20% off on Non-Discounted/Non-Promotional plans).

I will attach the link for EE One here if you want to have a read up on it: https://ee.co.uk/ee-one 

You should be able to see your mobile upgrade options when in the last 30 days of your minimum term, and if Mobile and Broadband are both linked to your EE ID you should automatically be shown the EE One offers.

[emmett85]

Matt, really concise and great advice. Thank you.