Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76164 Views
  • 59 replies
  • 128 Helpful

Resolved! EE Perks account problem

Hi,I cannot access my EE Perks account.  When asking for a password reset I never receive an email with resetting details.Can you please help me?firepool

firepool by Contributor
  • 415 Views
  • 3 replies
  • 0 Helpful

Resolved! Free chromebook with Samsung S24 purchase

Hi All, I recently upgraded my mobile phone and plan and chose option for Samsung S24 with chromebook to claim but how got no clue where and how to claim this chromebook from. Can anyone help please?

Kami777 by Visitor
  • 5854 Views
  • 3 replies
  • 2 Helpful

Mis sold contract, roaming charges not as agreed

Hey everyone,need some advice as I recently changed my contract, and after agreeing to get roaming included (as it was prior to my upgrade) I am now being charged a daily rate, even though this was explicitly agreed during the very needlessly painful...

Matt409 by Explorer
  • 647 Views
  • 4 replies
  • 1 Helpful

Resolved! EE perks

Hi, my NHS email has changed and I can no longer access it, when trying to log on it wants to send a verification code to my old email, how can I change my NHS email on my perks account?

lauray00 by Visitor
  • 407 Views
  • 1 replies
  • 2 Helpful

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76164 Views
  • 59 replies
  • 128 Helpful

Resolved! EE perk code won’t work

Hi, trying to upgrade but perk code won’t work. Phoned up EE and the lady on the phone and her manager couldn’t work out why it won’t work as it’s not a discounted plan. Suggested I contact this forum… any advice?       [Mod Edit: Images rejected ...

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alj1985 by Investigator
  • 1968 Views
  • 12 replies
  • 6 Helpful

Inclusive Extra

I am unable to get access to register my inclusive extra pre-selected when I brought the phone and sim plan. Does anyone have any ideas on how to get access to it? On the app it says my extra has been selected and my only option is to remove it. 

Resolved! Microsoft 365

I have this add-on and have never used it. Obviously, the text is out of date, so I need another one. I dialled 150 to try to speak to a human but ended up going round and round in circles with none of the options pertinent to my issue.Does anyone kn...

MuzHell by Visitor
  • 460 Views
  • 1 replies
  • 2 Helpful

Resolved! TNT Sports Add-on questions

I can't seem to find definitive information on this anwywhere on the EE website or in other discussions, so hoping for some help...I have a sim-only contract and can add TNT Sports for £20 a month. I'm trying to find out if:1. Is this a rolling contr...