Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 86825 Views
  • 61 replies
  • 130 Helpful

Resolved! Half Price Unlimited Full Works (non-iPhone)

I took out an Unlimted Full Works (non-iPhone) sim only contract £48 / £24 for 12st 12 months on 17th March 2025.EE are not billing correctly and I cannot locate the email - can you (anyone) please post details of the offer / applicable dates or idea...

Resolved! Perks

My perk discount is due to run out mid August. I have a new code but unsure how to link this with my mobile bill. Any idesa please. Thanks

Full Works Inclusive Extra Problems

I’ve previously used EE All Rounder, which provided me with Google Premium( 2TB Storage), and now I’m upgrading my plan to EE Full Works, which includes Google AI Pro subscription, available.At the time I upgraded my plan, my previous Google Premium ...

wwwayne by Investigator
  • 1276 Views
  • 6 replies
  • 0 Helpful

TNT sports

My TNT Sports Inclusive Extra shows as active in the EE app, but I’ve never received an activation link and I can’t remove or reactivate it  it’s stuck. Can this be  manually reset or re-push the Discovery+ activation for my account?tried logging off...

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Mpjbrown by Visitor
  • 579 Views
  • 1 replies
  • 2 Helpful

Resolved! Free minute one code not working

I have a card for a free minute one case and screen protector, I choose the one I need and the code fails. I tried multiple browsers and times of days still nothing 

Whoswho by Explorer
  • 825 Views
  • 1 replies
  • 0 Helpful

Resolved! Can I still redeem my Airtime rewards?

My last bill has already been generated (but not taken out of my bank acc yet) and I'm planning to leave EE when my contract ends, so there won't be further bills after this. Is there a way I can still salvage the rewards?

pwalk by Established Contributor
  • 644 Views
  • 1 replies
  • 2 Helpful

Resolved! NHS Perk

Hello,  unable to log in to nhs perk account, when I try and re- register unable to as already set up account. Which is now deactivated as link wasn’t used in time. Please help. 

Resolved! Apple Music - 6 month free trial

I’m a new customer to EE on a Sim Only plan.I have seen that EE customers are entitled to a 6 month trial of Apple Music by texting Music to 150. When I did and followed the options it says:We're sorry - to get free access to the millions of songs av...

Gazz_t by Explorer
  • 1806 Views
  • 3 replies
  • 3 Helpful

Resolved! S25 offer, watch and buds.

Morning all, I apologise if this has been covered, but i've had a search and couldn't find anything.My question is, on the recent offer for the S25 upgrade for a Galaxy watch and buds, I completed an online claim and eventually  received the watch. B...

ColinR71 by Investigator
  • 1628 Views
  • 7 replies
  • 4 Helpful