Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
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  • 59 replies
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Resolved! Roam Abroad Pass for Europe

Hi. Is the £25/month Roam Abroad Pass charged as a calendar month, (i.e. I could add it on the 1st of November for that whole month) or by your billing month on your account?  

HLyallW by Visitor
  • 338 Views
  • 1 replies
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TNT inclusive extra

I have the TNT inclusive extra yet can’t access it, I’ve tried using the link provided by EE but had no luck as it says the network is experiencing issues. I have also tried speaking to discovery+ and had no luck with them either. Has anyone else had...

Resolved! Netflix unable to change plan

how can I change from the basic plan to premium, have tried doing through the netflix app and website and it just changes temporarily and then reverts back to basic after a few mins.   Cannot find anywhere on myEE to make changes to the plan type and...

Theiny by Contributor
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  • 26 replies
  • 1 Helpful

Upgrade vs add another phone

Why is it more expensive to upgrade my phone rather than add another phone to my account? Contract up in about 6 weeks (I know ive got a little left on my current contract to pay) so I've been looking at options and my son is in need of a phone now s...

Nhs perk code

HiMy nhs perk code is not working , I've tried three of them , my contract ends in 2 days time and I am taking out the right sort of plan to use it on....Please help if anyone has any ideas 

Resolved! EE BT Double Data

Hi, Will the double data be for all users in my home that have BT and an EE mobile?  Is this only for a certain time period?

EE Perk codes not being accepted

I am trying to upgrade my phone, but the site is not accepting any of the EE Perk codes I am submitting under 'do you have a voucher code?'. I can't see any other area where I would be able to submit this.The plan is a flex pay plan, with an all roun...

cg125 by Visitor
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  • 1 replies
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friends and family discount code not working

Hi, im currently an employee for EE but when trying to apply the discount onto a 24month sim only contract (the 50gb data for £18 a month deal) it tells me that my code is invalid. I have generated 2 codes and neither of them work can someone help me...

imzolf by Visitor
  • 636 Views
  • 3 replies
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Sharing Apple Music

My son has an additional SIM as part of my EE account. So he has his own number and I can share data with him. Can I share Apple Music with him? I have it for 2 years as part of my package. If I can, how do I do it?