International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I'm wanting to upgrade my current contract and I checked the app and it says "Upgrade today. Upgrade your device and plan today, with no fee." It also says it in several other places throughout the order process (iv attached screenshots) but then on ...
Hi, I’m going to New York next week, and I am looking at data options. I have a monthly bundle that I purchase on a rolling basis so not on a monthly contract with EE. I was wondering if I am still able to purchase the Roam Further Pass (£25) in this...
Just joined EEtv and in 'My Orders' email it says 'Activate Apple TV+' and has 'free six months' listed in the tv extras.But clicking on the activate link takes me to my 'TV and Sport' plan details - but there is no mention of Apple TV+'Have tried th...
I need to activate my EE perks please. I am NHS staff and it currently saying 'not completed within the allowed time frame'ThanksCerian Williams
EE Perks says my password is incorrect, i have tried to request a link for a new password numerous to both my personal email & my work email but nothing appears (I have checked spam). I have also asked on Twitter & to the billing team at 150, who tol...
Hey there, bit of an annoying one! Removed Discovery+ from my package and added Apple Music. When I click on the link and log in it just says Subscription already being used with a different Apple account.Spoke to an agent and they have removed and r...
Hi thereI have recently got a new contract and the phone was a Samsung S24 FE 5G. It says I can claim a free Galaxy watch FE. How do I claim it?Many thanks
Hi I've recently upgraded and selected Google one 2tb as my inclusive extra. On my plan it shows as active however when I log into Google one it doesn't show the 2tb amount. I followed the instructions via text and got an activation code but not had ...
how do you remove paid add ons ?
Does anyone know how I can reactivate my NHS perks account? It says it's been deactivated because I've not completed the registration quick enough? But I've used it before so a bit confused.
