Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74409 Views
  • 59 replies
  • 128 Helpful

24m Apple Fitness+

So I upgraded my AW. Sent a text to 150 for my Fitness+ addon. However every time I’ve tried to redeem it I get the following error;I have Updated the Watch, iPhone. Rebooted multiple times, tried redeeming on WiFi and 4G. Same error every time.Weird...

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Resolved! Xbox game pass

I bought the black Friday deal in November of the Xbox series X with the free game pass. I redeemed it last month but for some reason, I am being charged for the game pass this month, has anyone run into this issue before? 

Nate16 by Investigator
  • 533 Views
  • 5 replies
  • 2 Helpful

Resolved! Discovery+ TNT free sub

I recently moved over to EE on a sim only deal. Included was free subscription to discovery + and TNT sports.Since subscribing I have recieved no details on how to access it. I am not impressed with EE so far. No email address for making contact. I a...

Adding AirPods as an add on

I am considering adding AirPods to my EE contract as an “add on” and would like some information about the returns policy. Could you please provide details on the procedure and terms for returning the product if I am not satisfied with it?Thank you! 

JMPOOLEE by Explorer
  • 454 Views
  • 4 replies
  • 3 Helpful

S24 ultra claim

Can anyone help? I upgraded to an s24 ultra on 17/12 and there was a graphic on the we page that said I could claim an s7 watch. I went back after the purchase and the link had gone. I dug around on Samsung offer site and saw it expired on 5/12! So s...

NHS discount

Hello,My NHS perks account has been deactivated, how can I get it reactivated in order to upgrade with my NHS discount?Thanks. 

Resolved! Just joined can’t add included extra

Hello I’ve just joined and my extra which should be included doesn’t work basically I’m trying to add apple one keeps saying technical error is it because of the 14 day cool off period or should it add straight away thanks for any reply’s 

Carl681 by Explorer
  • 443 Views
  • 3 replies
  • 2 Helpful

Trying to activate my discovery plus

I’ve been trying for 2 months now to activate my discovery plus through the link EE Send , but when I get so far it just says there’s ‘technical issues try again later ‘ .   Anyone help ?? 

Ianreeves by Investigator
  • 725 Views
  • 4 replies
  • 1 Helpful