Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73209 Views
  • 59 replies
  • 128 Helpful

Resolved! Free samsung watch promotion

I have just upgraded to a Samsung S24 FE and the sales rep told me I would be eligible for a free watch. However the information I can see online about the promotion says its over, so I'm wondering if they lied to me?!

schmorr25 by Investigator
  • 8594 Views
  • 10 replies
  • 1 Helpful

EE perks deactivated

Hi could someone please help me my account is saying deactivated and I have tried ringing ee and they told me that I need to speak with my hr team?!? Which isn’t going to be true.. nhs have enough issues without having to deal with EE perks… please h...

SLG by Investigator
  • 529 Views
  • 8 replies
  • 0 Helpful

EE Perks - How do i reactivate my account

Hi, Im trying to login to EE perks, but i cannot remember the password. I have tried Forgot my password link, but i have not received an email. I can only assume that my account has been de-activated and needs activatedMany ThanksSteve

SteveR9 by Visitor
  • 784 Views
  • 6 replies
  • 0 Helpful

The BT Sport app is closing on 12th October

We want to let you know that on 12th October 2023, the BT Sport app will close.   As part of our partnership with Warner Bros. Discovery, the discovery+ app is the new streaming home for TNT Sports, replacing the BT Sport app. This means that to cont...

Christopher_G by EE Community Support Team
  • 6534 Views
  • 19 replies
  • 3 Helpful

Perk

I have tried to log onto EE Perks and I have put the correct details in and it keeps on saying that my account has been deactivated could someone reactive it thanks 

Duncan31 by Visitor
  • 626 Views
  • 8 replies
  • 0 Helpful

Motorola Razr50 cant claim gift

I order a phone which should have 2 extra item with it  on 2nd December when I ordered a phone and paye the deposit  could not claim because promotion ended earlier. Ee didn't said anything when I ordered In fact they still telling me I can claim but...

Kata2 by Visitor
  • 317 Views
  • 1 replies
  • 0 Helpful

Laptop specs?

Was looking at this Galaxy Book4 (linked) and there’s no specs listed for the laptop, how do I find this out? https://ee.co.uk/products/atp-samsung-book4-wifi

Jai97 by Investigator
  • 354 Views
  • 3 replies
  • 0 Helpful