Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
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  • 59 replies
  • 128 Helpful

Resolved! Upgrade Netflix to Premium

Good morning,I have activated Netflix as my inclusive extra. During the sign up process with Netflix, I attempted to upgrade this to Premium for £10/month, however 5 minutes later I received an emails saying “Your plan change has been declined”, and ...

Activating TNT Sports

I've recently changed my Free extra from BT Sport to TNT. I went to the activation page and entered my number and got sent a PIN. As appears to be the case with some other users, I then got a technical problem message.I followed the trouble shooting ...

Resolved! Netflix not linking to my EE account

Hi I changed my sim plan recently and chose to keep Netflix as my add on.   However I have been charged separately by Netflix as they can no longer see the account linked to EE.    I have rang 150 but have had very little help and guidance and am cur...

Playstation 5 + 24 month PS Plus premium bundle

Hi, I have purchased the Playstation 5 and 24 month PS Plus Premium bundle however this comes with 4 vouchers of 50£ each now on the instructions letter it says I need to use 2 vouchers for 12 months. But the price for 12 month premium is £119.99£ so...

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EE perk

i have tried to log in to my EE perks app, however it says it was deactivated, is there anyway i can reactivate this as i am due a phone upgrade.

JakeT16 by Explorer
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  • 2 replies
  • 2 Helpful

Resolved! Free inclusive add on

Having upgraded my sim only contact yesterday to I haven't received any notifications to add my free Inclusive add on: which I chose Google One AI 2TB.Do I need to ring EE or am I missing something somewhere within my account that I clearly can't see...

Resolved! Xbox game pass

 I purchased the meta quest 3 with Xbox game pass - I haven’t received this for nearly a month now - been through the Xbox/ee link and received a code which says nothing to activate - spoken to EE through the app and nothing except try again with a n...

EE Perks

Hi. I’m trying to register for EE perks but it says I’ve already registered. It won’t let me reset my password as no email comes through and I’m not seeing the discount on my account. Can anyone help. Thanks.