Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 80541 Views
  • 59 replies
  • 128 Helpful

Netflix Premium

is anyone able to shed some light on this for me please.So Last month EE Auto upgraded me to Netflix premium (i dont even use Netflix) i contacted them and they took it off my account but charge me for it anyway, and today i have just got another tex...

Resolved! New to EE

Hi,     I've recently just joined EE and have received my device. On the order email it also says that there should be a Free Minute One for Samsung Fold6. I had to look it up to find out that this was a case and a screen protector. There was nothing...

Resolved! Using inclusive extras

Hi can anyone help me please I have the Xbox game pass as my inclusive extra. How do I set it up or link it to my xbox account? Thanks in advance.

Resolved! EE Perk issue with upgrade

Hi,I am trying to upgrade on-line and it won't allow me to apply my new EE Perk code to the upgrade, the package i am trying to take does not have any discount pre-aplied yet I get the following error: Code entered is not applicable with this data pl...

Ludders by Investigator
  • 1319 Views
  • 12 replies
  • 8 Helpful

Resolved! Recemend a friend or family to EE.

I got told by someone at costmer service that there is something on the EE community about Recmending a friend or family to EE but I can't find it on here so can anyone commit me the link to where abouts on the EE community to where abouts it is?

Lukeg33 by Established Contributor
  • 795 Views
  • 3 replies
  • 1 Helpful

Resolved! Marketing emails

I would like to EE to stop sending marketing texts on my mobile (07*******) and also my wife's, Heather **** mobile (07******.) Very annoying to receive a text while driving, pull in, read it, and then find that I have no interest in the latest £500 ...

Netflix plan upgrade costs through EE tv

EE just mistakenly downgraded my Netflix plan. They couldn't correct it, so I did it via Netflix's own site. Netflix told me £3 a month would be added each month to my EE bill for this upgrade. I confirmed to go ahead. Then EE emailed me to confirm t...

JJ234 by Visitor
  • 1122 Views
  • 4 replies
  • 2 Helpful

Resolved! Perks revalidation issue

I have logged in to perks but it says I need to revalidate my account. When I try to do this, it says email address is already registered. How do I revalidate this? I have searched the forums and responses seem to be arranged via private message so I...

Ogglebog by Visitor
  • 527 Views
  • 1 replies
  • 2 Helpful