Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71259 Views
  • 59 replies
  • 128 Helpful

EE Perks password reset not working,

I am an NHS worker.   I have just upgraded my mobile phone and need my EE Perks code. I am unable to log in or reset   NO email reset being sent to either of my email accounts 

Coventca by Explorer
  • 1635 Views
  • 31 replies
  • 2 Helpful

Free add on

I recently took out a new contract c/w free add on. Previously I had TNT sports as my free add on. Now my only options seem to be apple TV or apple music. Both of which are only free for a limited trial. Looks like I have been conned in my contract.

Ns61 by Investigator
  • 539 Views
  • 6 replies
  • 1 Helpful

Roaming Abroad

Hi,I purchased the Roaming Abroad add-on from 21st October 2024 and travelled to New Zealand on 22nd. I was told by EE on the phone that's all I needed to do, and I was not told there was any other setup necessary.I've been using my full data allowan...

LukeAnd by Investigator
  • 464 Views
  • 8 replies
  • 2 Helpful

Resolved! Tnt

How do i use my inclusive extra TNT

Resolved! Roam Abroad Pass - less than 1 month possible?

I'm going away to a destination covered by the Roam Abroad pass later this week.My billing date is 2nd of the month and I return home on the 4th Nov.I want to avoid paying £25 for the whole of next month if I'll only get 2 days use out of the pass.  ...

Do I have stay connected data on my plan?

Hi all,I have just upgraded to an EE 5G full speed - 30gb sim only plan. There is no mention of stay connected data on my current list of add-ons.Before I upgraded, I was on a legacy smart plan which had reserve data (2mbps instead of 0.5mbps) and th...

toyota8 by Contributor
  • 366 Views
  • 1 replies
  • 1 Helpful

Update ee perk email address

How do I update my email address for my ee perk account? My email address is set to the previous hospital trust I used to work at and so I no longer have access to this account. I am therefore unable to complete the forgotten password link to login. 

Rellis1 by Explorer
  • 426 Views
  • 4 replies
  • 4 Helpful