Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 78722 Views
  • 59 replies
  • 128 Helpful

nhs perks

Hiya I am trying to login to my nhs perks but it won't let me , I have tried to reset my password but havnt received the email I have tried both my personal account and nhs account, could anybody help please 

sastle by Contributor
  • 448 Views
  • 2 replies
  • 2 Helpful

Resolved! Apple add on 3month free - can you use the offer twice?

Hi - I used the 3month free apple tv add on last year, and have continued to subscribe via my ee account. The add on has come back on my account, and it looks like I can use it again, but I don't want to cause any billing problems, or end up subscrib...

Paul539 by Visitor
  • 432 Views
  • 2 replies
  • 1 Helpful

Roam abroad cost increase

Why has the cost of the roam abroad pass increased from £10 (August 2023) to £25 now? If I am away from home on either side of my billing date then I will be charged twice. Why should my billing date affect how I am charged? How can EE justify the ma...

Brian141 by Visitor
  • 1712 Views
  • 7 replies
  • 4 Helpful

Re-Activate EE Perk Account

I have an EE Perk, however as registered over 2 years ago, the account needs to re validate. Go to do this, but states the email address is already in use. Can’t register new as the email account is already in use. So unable to re validate or registe...

hp135135 by Visitor
  • 403 Views
  • 1 replies
  • 2 Helpful

Resolved! NHS Perks account deactivated

Good morning,I'm trying to access my nhs perks with an upgrade coming up, and when I try logging on it days the account is deactivated as registration was not completed in time. This perk is currently applied to my contract and I still work in the sa...

Resolved! TNT sports and Discovery + account removed without permission

I received a text message from EE saying that my subscription to TNT sports had been removed by mistake and would be reinstated as it was an error on their behalf. I am awaiting another message from them when this is completed, that was over a week a...

TonyWei by Investigator
  • 1769 Views
  • 12 replies
  • 0 Helpful

Resolved! Upgrade Problems

I've been trying to upgrade as I have a message saying " YOU CAN UPGRADE FOR FREE"  I'm on a NO Frills Sim 25g Tarrif. (Old BT) I've no problem changing to a newer EE tariff with a phone. However when I pick a phone it says " it looks like there are ...

UKVampire by Investigator
  • 541 Views
  • 1 replies
  • 4 Helpful

unable to register

I am unable to register to EE Perk as the box for Company Email does not accept my email address.  Could you help please.Thanks Robert

Bobgee by Visitor
  • 321 Views
  • 1 replies
  • 1 Helpful