Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70519 Views
  • 59 replies
  • 128 Helpful

Honor V3 free headphones

I bought the magic V3 phone 2 weeks ago.now saying out of stock.but offers no alternative.past 14 days to cancel phone .what do you do now 

Resolved! Smart Benefit

Wanting to change my Smart Benefit from Sports to roaming abroad - how do I do it? 

Evg by Visitor
  • 565 Views
  • 5 replies
  • 1 Helpful

Resolved! Inclusive Extra Netflix

I have Netflix as an inclusive extra. However I have had no message with an activation link or code. So I'm unsure how to activate it. Any help would be appreciated.

ChadS1 by Visitor
  • 427 Views
  • 3 replies
  • 2 Helpful

Discount scam call

Yesterday I received calls from an 0203 number saying from EE and I was eligible for a discount. I queried this and was put through to a manager. I was then called back by another 0203 number and again I queried this as a scam. I was told they worked...

QAdams by Visitor
  • 1776 Views
  • 4 replies
  • 0 Helpful

EE perks

I am unable to log in to my EE perks account. When I try to register it says that these details are already used and then when I try to reset my password it says that an email has been sent but I never receive it (to inbox or junk). I called 150 to t...

Free watch

Hi ive not received my free Samsung watch with my S24 phone. I need my invoice number which I haven't got. How else can I get my invoice number  

Resolved! EE Security

Trying to install EE Cyber Security on my computer. When starting it asks for my EE mobile number in order to send a conformation PIN number.My mobile is not with EE so unable to access Pin. 

BobBar1 by Contributor
  • 670 Views
  • 13 replies
  • 2 Helpful

Friends and Family discount code not being accepted

I'm having issues with my Friends and family discount code. It's recently been generated; standard upgrade and I've chosen a SIM only plan that doesn't appear to already be discounted. The code is coming back as invalid.  Am I missing something obvio...

Add to plan

Hi i would like to add apple air pods to my plan but having difficulty. 

Allisafc by Visitor
  • 571 Views
  • 3 replies
  • 1 Helpful