Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73855 Views
  • 59 replies
  • 128 Helpful

Adding AirPods as an add on

I am considering adding AirPods to my EE contract as an “add on” and would like some information about the returns policy. Could you please provide details on the procedure and terms for returning the product if I am not satisfied with it?Thank you! 

JMPOOLEE by Explorer
  • 442 Views
  • 4 replies
  • 3 Helpful

S24 ultra claim

Can anyone help? I upgraded to an s24 ultra on 17/12 and there was a graphic on the we page that said I could claim an s7 watch. I went back after the purchase and the link had gone. I dug around on Samsung offer site and saw it expired on 5/12! So s...

NHS discount

Hello,My NHS perks account has been deactivated, how can I get it reactivated in order to upgrade with my NHS discount?Thanks. 

Resolved! Just joined can’t add included extra

Hello I’ve just joined and my extra which should be included doesn’t work basically I’m trying to add apple one keeps saying technical error is it because of the 14 day cool off period or should it add straight away thanks for any reply’s 

Carl681 by Explorer
  • 431 Views
  • 3 replies
  • 2 Helpful

Trying to activate my discovery plus

I’ve been trying for 2 months now to activate my discovery plus through the link EE Send , but when I get so far it just says there’s ‘technical issues try again later ‘ .   Anyone help ?? 

Ianreeves by Investigator
  • 715 Views
  • 4 replies
  • 1 Helpful

Resolved! Removing addons.

Is it possible, and if so, how,  to remove add-ons that say they cannot be removed via our accounts?For info, it is a Colleague account, and the addons are listed below, they have no direct monthly cost associated, but they and one additional (not li...

Resolved! Full works iPhone Apple Premier

Hello,I would like to join EE and sign up for the £29 promotional package.i can see it includes the Apple One package but I would like to upgrade it to the Premier.According to Apple I have to upgrade to the Premier via EE, but I can’t seem to get a ...

Gubro by Investigator
  • 1145 Views
  • 14 replies
  • 0 Helpful