Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74623 Views
  • 59 replies
  • 128 Helpful

Broadband. Impossible to claim game pass offer

Joined EE broadband over 14 days ago, received an email telling me to claim an an Xbox game pass ultimate. The instructions link to "your plans" and refer to a add on Add/Activate.that doesn't exist. Going to add subscrIptions wants me to provide a p...

Filtastic by Investigator
  • 862 Views
  • 7 replies
  • 3 Helpful

Awful service

Second time I've switched from roaming to TNT Sports. Each time sports doesn't work. Contacted support line,they say will ring back in 15 mins. Waited over an hour each time. Eventually hung on to speak to someone, couldn't resolve the problem. Said ...

MickC888 by Explorer
  • 457 Views
  • 3 replies
  • 1 Helpful

EE One : All rounder -> full works

I'm currently on 'full works' and have the google one add-onI'm an EE One customer, and was already paying for 2TB Storage + NEST, so this made sense as only £1 moreOne thing I didnt realise was that moving to this package lost my outstanding direct-...

planetf1b by Established Contributor
  • 845 Views
  • 3 replies
  • 1 Helpful

Roaming pass

I have added roaming pass (£25) to my extras, however I still can see daily charg for using phone abroad, does this mean I need to pay both now? What is the point then to add the extra roaming pass ? The daily change cannot be removed. Any advice ple...

Natalja1 by Explorer
  • 787 Views
  • 5 replies
  • 3 Helpful

NHS Perks

Hi.  I am having problems logging into my EE perks profile to generate a code.  I clicked forgotten password and changed the password via the link.  This changes my EE account password not the perks account password.  Can anyone help please? 

Gemrye84 by Explorer
  • 362 Views
  • 2 replies
  • 1 Helpful

Credit unable to be used to purchase bundle?

How disappointing that I loaded credits with this service specifically so I could call internationally for my job search and now it appears my credits will be wiped out without this knowledge when purchased!  How nasty and ugly of this company! I wou...

Resolved! Addons available on Mp all rounder

I have 2 Sims One all rounder unlimitedAnd a MP all rounder I have game pass added on the main simI was hoping to add Apple music on the 2nd sim, but it's not showingIt's only showing Netflix and Google one ?Is this all that's available on a 2nd sim ...