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Samsung galaxy s25 ultra, free buds or watch. I have just got my s25 ultra

Mrladder
Explorer

I just got my new s25 ultra . And keep seeing everyone getting free buds or a watch ..  how do I claim . Feeling un loved 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Mrladder  What was the offer when you took out this contract?   Was there an offer when you took it out ?  It would have stated at the time if there was an offer with that device.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Girl in the shop said ear buds 🙄 but I've seen nothing
Michael_D
EE Community Support Team

When did you take out the Samsung Galaxy S25 Ultra @Mrladder?

There was an offer to claim a set of Samsung Buds3 in Silver when the phone was purchased between 22nd January and 6th February.

Michael

Chris_B
EE Community Star
EE Community Star

@Mrladder  I’m surprised at that. 

  You had to order before the 30th of jan to get the earbuds


And there’s nothing listed as a  free gifts with that device now online. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.