Offers & Add-ons

I have been mis-sold a contract to stay in EE, they refuse to provide transcrip.

I have been an EE customer for 11 years.My contract was coming to an end in a few days but needed a new phone, so I requested an upgrade.The process was painful itself , as they wouldn’t let me have payflex due to an error in their system with my nam...

EE Perk code not

Hi,could someone help? Perk code not working online as per usual. Can’t resolve over the phone like I usually do. I have had the codes confirmed as valid over the phone. I’ve tried different plans and browser. Getting nowhere!! 

Perks account deactivated

Hi , I'm needing my Perks account reactivated , I set it up a couple of years ago & it never allowed my to access it so I gave up. Looking to switch providers now & would like the benefit of my Perks discount. Anyone help please?

Adding Office 365 as an included extra

Good Evening , I have changed my inclusive extra to the office 365 this evening . I received the text to activate and after troubleshooting the issues i faced activating i have found i cant do on my mobile but can do on my laptop. Thats Great,  Howev...

Not received Apple One activation link...!

EE Perks

I am unable to log onto my EE Perks to get a discount code. My password doesn't work and when clicked on forgot password it doesn't send me an email to reset it.  I tried ringing 150 and who i got put through to said they didn't have access to that s...

EE Perk

I am a bus driver, my previous company was part of the EE Perks and i currently have a contract in place which is about to expire. I now work for a different bus company via transfer who also participate in EE Perks. My problem is validating my accou...