Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69645 Views
  • 59 replies
  • 128 Helpful

Resolved! Netflix unable to change plan

how can I change from the basic plan to premium, have tried doing through the netflix app and website and it just changes temporarily and then reverts back to basic after a few mins.   Cannot find anywhere on myEE to make changes to the plan type and...

Theiny by Contributor
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  • 26 replies
  • 1 Helpful

Upgrade vs add another phone

Why is it more expensive to upgrade my phone rather than add another phone to my account? Contract up in about 6 weeks (I know ive got a little left on my current contract to pay) so I've been looking at options and my son is in need of a phone now s...

Nhs perk code

HiMy nhs perk code is not working , I've tried three of them , my contract ends in 2 days time and I am taking out the right sort of plan to use it on....Please help if anyone has any ideas 

Resolved! EE BT Double Data

Hi, Will the double data be for all users in my home that have BT and an EE mobile?  Is this only for a certain time period?

EE Perk codes not being accepted

I am trying to upgrade my phone, but the site is not accepting any of the EE Perk codes I am submitting under 'do you have a voucher code?'. I can't see any other area where I would be able to submit this.The plan is a flex pay plan, with an all roun...

cg125 by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

friends and family discount code not working

Hi, im currently an employee for EE but when trying to apply the discount onto a 24month sim only contract (the 50gb data for £18 a month deal) it tells me that my code is invalid. I have generated 2 codes and neither of them work can someone help me...

imzolf by Visitor
  • 579 Views
  • 3 replies
  • 0 Helpful

Sharing Apple Music

My son has an additional SIM as part of my EE account. So he has his own number and I can share data with him. Can I share Apple Music with him? I have it for 2 years as part of my package. If I can, how do I do it?

Re: EE perks

Hi Leanne, are you able to help me with this? I’m having no luck with any one on the phone and I’m having the same problem ! 

Resolved! Perks

My ID still processing over 48hrs I need this code never had a problem before taking forever to sort been with ee for a longtime and with ee perks as well 

EE perks

HiTrying to use EE perks code generated for a family member and it keeps saying code invalid. Tried 2 now and still not working. Thanks