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xbox ultimate add on

judlet96
Visitor

Hi, I recently changed over my game pass ultimate from microsoft to EE. However I got charged from microsoft today. Does it take time for EE to actually start taking over the billing or will I be double charged? 

Has this happened to anyone else? 

 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @judlet96 

Welcome to the community.

The billing should transfer over from Microsoft to EE on the next payment date. Is your Game Pass included with your monthly phone plan, or have you purchased it separately?

Chris