Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87926 Views
  • 61 replies
  • 130 Helpful

Resolved! Netflix

New member part of my package includes Netflix. However I also have Basic Netflix with my bank. How do I resolve issue  

3672 by • Visitor
  • 526 Views
  • 1 replies
  • 1 Helpful

EE benefits for long term existing costumers.

I am a EE benefits for long term existing costumer paying what seems to be an extortionate amount for my contract phone and sim. I am in need of new Samsung airbeds and want to know what EE can do for me special deal wise for being a long term paying...

RhysRed by • Visitor
  • 457 Views
  • 1 replies
  • 0 Helpful

Upgrade free gift not honoured

I have recently upgraded my wife's and I phones, both were advertised as with a free gift, S25 = chrome laptop, S25FE = buds and watch. Samsung have rejected both claims stating that they are not eligible for the promotion. What kind of scam is ee/sa...

Resolved! EE Perks

Hi I am having the same problem and cannot find anyone to contact. I can log in but says my account is deactivated.it then won’t allow me to reapply as states my work email is already been used? please help 

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Lisa1102 by • Visitor
  • 577 Views
  • 2 replies
  • 1 Helpful

Resolved! Inclusive extras

My inclusive extra says it is active but I have not been contacted with how to login - how long should this take?

Upgrade scams

I have upgraded my contract and also have a second contract I have come to cancel the first contract an been told even though it ended months ago I can’t cancel it unless I pay the charge for the tech add on which was a Nintendo switch that was appar...

NickG78 by • Explorer
  • 861 Views
  • 3 replies
  • 0 Helpful

Resolved! WiFi Boost

Hi, I also have this issue. I have gotten a new plan from we and there is a WiFi boost add on in my plan, but checking the WiFi booster map and coming close to a WiFi booster does not automatically connect like it is supposed to. I am also wondering ...

Tb78 by • Explorer
  • 1515 Views
  • 3 replies
  • 1 Helpful

Resolved! EE PERK

My EE Perk code is showing an error message unable to retrieve code however I have 4 codes left. Please advise