Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69652 Views
  • 59 replies
  • 128 Helpful

Claim my free watch

Hi thereI have recently got a new contract and the phone was a Samsung S24 FE 5G. It says I can claim a free Galaxy watch FE. How do I claim it?Many thanks

Hitman88 by Visitor
  • 4933 Views
  • 1 replies
  • 0 Helpful

Google one inclusive extra not working

Hi I've recently upgraded and selected Google one 2tb as my inclusive extra. On my plan it shows as active however when I log into Google one it doesn't show the 2tb amount. I followed the instructions via text and got an activation code but not had ...

Resolved! Reactivate NHS perks account

Does anyone know how I can reactivate my NHS perks account? It says it's been deactivated because I've not completed the registration quick enough? But I've used it before so a bit confused.

Issue with EE perks

Hi so I've tried to setup an account to get my NHS discount off a new plan so I go to verify the email I got on my NHS email but it takes me to a login page when I go to login it's telling me the account does not exist I feel I may have to a typo in ...

EE Perk only applies to airtime plan, not device

I've tried to upgrade to a new deal as my previous EE perk contract expired. However this new Flex Pay scheme seems to have drastically reduced the value of the EE perk. The device part of the contract is now exempt from the discount and i'm only get...

nodtomc by Visitor
  • 1256 Views
  • 3 replies
  • 2 Helpful

Roam abroad pass

The ee app and ee online won’t allow me to add the roam abroad pass, keeps saying there’s technical difficulties, has anyone else has this issue?

Donna994 by Explorer
  • 569 Views
  • 6 replies
  • 2 Helpful

Resolved! Google watch discount

I upgraded to pixel 9 pro when it released and at the time you could claim a discount of £150 off a Google watch for getting pixel 9. How do I claim this @EEC? 

Resolved! NHS EE perks

HelloI want to upgrade my phone but want to use my perk discount. When I logged in I was asked to revalidate my NHS email.  I did this and got the screen message that it had been successfully validated. However, when I now try and log in I get the me...

Taramac71 by Investigator
  • 972 Views
  • 15 replies
  • 2 Helpful

Resolved! Roaming Abroad Add On

I purchased/signed up for the Roaming abroad add on which should enable me to use my contract terms in the USA. However, since being here, I haven't been able to make any calls or text etc. Has anybody else had this issue? or is there a setting on th...