Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 77120 Views
  • 59 replies
  • 128 Helpful

Resolved! Unable to log into EE Perks

HI, I am unable to login to EE perks to renew my NHS discount. When I try to login with my personal email address it states password incorrect and reset email is not received (yes I have checked junk). I am unable to check the work address I initiall...

Resolved! EE perks account deactivation

HiI completed all  of my registration 2 years ago. I reset my perks password and did all the verification etc last night. Now my perks account has been deactivated. How can this be sorted please? Thanks x

Resolved! Query about iPhone 16 purchase.

Good evening, I’m very interested in purchasing an iPhone 16 128 GB Space Black due to your very competitive prices and potential offers.I’m just ensuring that if I bought this phone, that it would NOT be sim locked. I’m not sure how common this is n...

Kesbo23 by Investigator
  • 495 Views
  • 2 replies
  • 3 Helpful

Apple Music

Hi , I have just upgraded my phone. I previously paid separately for Apple Music family through apple subsciptions. I now get Apple Music within my monthly  plan , is the family still covered in this or how do I upgrade my current Apple Music within ...

Resolved! Microsoft 365

So I've chosen office 365 as an add on. Might have deleted the text/activation link. Can someone help please?

Inclusive extra not working (TNT Sports)

I switched from my roam inclusive extra to my TNT sports extra and got told to wait 24 hours for a text from 150 on how to set it up. It has been well over 24 hours and I am yet to receive a text.Is there a way for me to access it or get 150 to resen...

JCam123 by Visitor
  • 1726 Views
  • 13 replies
  • 1 Helpful

TNT Sports add on

Good EveningI'd like some advice please, i went to upgrade from pay monthly contract to a Sim only and TNT Sports isnt showing as an additional extra. Has TNT Sport been removed as an add on for Sim only?

JohnnyC by Valued Contributor
  • 441 Views
  • 1 replies
  • 1 Helpful

Google Pixel & Google One

I upgraded back to the Google Pixel Pro XL a few months back with the introduction of onboard AI on devices; Gemini looked way more promising than Apples AI.  Since moving over, I've selected my benefit to be the Google Premium which allows for 2TB o...

autumns by Visitor
  • 738 Views
  • 3 replies
  • 5 Helpful