Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by Grand Master
  • 60405 Views
  • 57 replies
  • 123 Helpful

How do i activate Game Pass

I have just upgraded my contract and add the Xbox game pass to my contract. I revived the text to complete my activation, I follow the link which takes to a page that says something has gone wrong and I need to refresh, I refresh, I get the same page...

grift4 by Investigator
  • 29021 Views
  • 19 replies
  • 15 Helpful

Hacked discovery plus account

My discoveryplus account has been hacked and now i am paying for a service i can not use and it is inpossible to speak to ee who i got it through.

Daver012 by Visitor
  • 297 Views
  • 2 replies
  • 1 Helpful

Netflix

I added netflix to my account. There is no info via email or text on how to get my new netflix login detail's  

Can't activate Discovery +

I get told I am eligible, then when I try to activate I get error WB402. Long live chat with BT and they couldn't help. Any ideas?

RichWebb by Established Contributor
  • 3577 Views
  • 110 replies
  • 14 Helpful

Resolved! Mobile

How do I change my subscription from discovery plus to Apple Music 

Apple Music benefit not working

Hi,my new sim only plan started today, and I can’t seem to get my apple subscription from my smart benefit working. I cancelled my current Apple Music subscription, when I clicked the link I got to activate my Apple Music smart benefit it seemed to w...