Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by Grand Master
  • 60381 Views
  • 57 replies
  • 123 Helpful

EE Perks won't send me the password reset email

Hi,I'm trying to log into my EE perks but it's not recognising my password - when I press the password reset button it says it's sent an email to my account but it never arrives. I've tried this for several days and my 2 weeks is fast approaching.  I...

CDP1978 by Visitor
  • 193 Views
  • 1 replies
  • 0 Helpful

How do I claim my free Fitbit be watch?

Hi.  I took the Pixel 7 upgrade on Dec 20th and wanted to know how to claim the free Fitbit 4 watch as advertised?  As yet I have received no information at all and can't find any relating info on the EE app about it.  The phone itself arrived on tim...

Can’t activate Netflix inclusive extra

I have the Netflix inclusive extra but every time I’ve tried to set it up I just get an error. How can I resolve this. I have an existing Netflix account and am using the same email address. 

Fiona115 by Visitor
  • 338 Views
  • 1 replies
  • 0 Helpful

Resolved! Add ons

I need a text to activate Netflix and tnt sports 

DeanoGK1 by Explorer
  • 249 Views
  • 1 replies
  • 1 Helpful

Apple Music

Hi, so I got my new iPhone from apple today and have set it up with my ee sim only contract. An inclusive extra was Apple Music. I previously had a subscription for Apple Music which i cancelled yesterday prior to purchasing the new phone and sim onl...

Resolved! Apple Music ‘added extra’

Hi.I have one inclusive extra on my recent EE contract. I opted for Apple Music a couple of weeks ago. My account says I’ve activated it but can’t find any evidence of it on my apple account. When I go to subscriptions at the bottom of the page is ‘E...

Jon_777 by Contributor
  • 1996 Views
  • 21 replies
  • 8 Helpful