Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70988 Views
  • 59 replies
  • 128 Helpful

Issue with EE perks

Hi so I've tried to setup an account to get my NHS discount off a new plan so I go to verify the email I got on my NHS email but it takes me to a login page when I go to login it's telling me the account does not exist I feel I may have to a typo in ...

EE Perk only applies to airtime plan, not device

I've tried to upgrade to a new deal as my previous EE perk contract expired. However this new Flex Pay scheme seems to have drastically reduced the value of the EE perk. The device part of the contract is now exempt from the discount and i'm only get...

nodtomc by Visitor
  • 1298 Views
  • 3 replies
  • 2 Helpful

Roam abroad pass

The ee app and ee online won’t allow me to add the roam abroad pass, keeps saying there’s technical difficulties, has anyone else has this issue?

Donna994 by Explorer
  • 616 Views
  • 6 replies
  • 2 Helpful

Resolved! Google watch discount

I upgraded to pixel 9 pro when it released and at the time you could claim a discount of £150 off a Google watch for getting pixel 9. How do I claim this @EEC? 

Resolved! NHS EE perks

HelloI want to upgrade my phone but want to use my perk discount. When I logged in I was asked to revalidate my NHS email.  I did this and got the screen message that it had been successfully validated. However, when I now try and log in I get the me...

Taramac71 by Investigator
  • 1036 Views
  • 15 replies
  • 2 Helpful

Resolved! Roaming Abroad Add On

I purchased/signed up for the Roaming abroad add on which should enable me to use my contract terms in the USA. However, since being here, I haven't been able to make any calls or text etc. Has anybody else had this issue? or is there a setting on th...

Resolved! NHS Perk - Code Not Recognised

Need some help please.My wife and I have separate plans under my login. She has always had her NHS discount on her side of the bill.Upgrading her plan to a new SIM only deal, and when I enter the voucher, I get the message "Code Not Recognised".I've ...

Resolved! claim chromebook

Hello I recently purchased a Galaxy Z Fold 6 from EE which had an offer of a free chromebook. could you advise on how to claim this please as there are no instructions with the order or on the website. thank you 

joejnr by Explorer
  • 479 Views
  • 3 replies
  • 7 Helpful

Resolved! Paying for an add on

Hi there, do you know if I'm able to finish off paying for an add on separately to my bill please? I only have £90 left to pay off of my add on, spread over 2 months, but I’d like to just pay it now and make my monthly outgoings a little bit cheaper 

Resolved! EEperks registration

I have attempted to register for my BlueLightCard discount but unfortunately missed a character from my email and unable to verify it. how can I get this issue resolved? 

Houston1 by Visitor
  • 616 Views
  • 3 replies
  • 1 Helpful