Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73796 Views
  • 59 replies
  • 128 Helpful

Contact ee perks?

I need to be able to speak to someone about my code history as there has been an issue in applying a code and I can no longer see previous years history.

Resolved! Apple Music Inclusive Extra on Pixel

Been using a Pixel 7 with my inclusive extra being Apple Music. Just upgraded to Pixel 9 pro on the All Rounder plan. The only inclusive extras showing are Netflix and Google One. How can I choose Apple Music? Sending Pick to 150 only gives Netflix a...

WinstonB by Investigator
  • 604 Views
  • 4 replies
  • 0 Helpful

Apple TV not available as Inclusive Extra

According to the EE website "We offer Apple TV+ as an Inclusive Extra on our Full Works and All Rounder iPhone plans." yet I have just signed up for an All Rounder SIM on a 12m contract and am not able to select Apple TV+ as my Inclusive Extra.How ca...

Jonty303 by Visitor
  • 741 Views
  • 5 replies
  • 2 Helpful

Resolved! Apple Music add-on with iPhone

A couple months ago I opted for the inclusive Apple music add-on.I never received a text for this with the link / code. My account is showing that I have the add-on. Can I get this text with the link resent?Thank you

JaseG by Explorer
  • 522 Views
  • 3 replies
  • 1 Helpful

30% discount for BT broadband customers?

Hi, one of the EE colleagues told me this morning I can get 30% off my airtime as I have BT broadband at my home address .. when I called EE on 150 back this evening another EE colleague told me I cannot get the 30% discount as the BT broadband is no...

Abee33 by Visitor
  • 1345 Views
  • 2 replies
  • 0 Helpful

Game Pass

I have the game pass as an add on with my EE contract. I had it set up to cover both my son’s Xboxs. One of them has now got a message saying the game pass has expired and is trying to charge me to set it back up. How do I sort this? 

Tedkatie by Visitor
  • 336 Views
  • 1 replies
  • 0 Helpful

Apple TV - 6 months, how to claim?

Hi,I already have an EE account and claimed the 6 months AppleTV+ about a year ago - cannot remember how I did it, but I did, all worked etc.I've recently taken a second connection for my account - wife is using this. All working, SIM has arrived, nu...

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EE Perk Password Reset not workiing

I've been using EE Perk for a couple of years and I wanted to move over to EE using the Perk system as I work for a qualifying company.For some reason, every time I go to reset my password I never receive the e-mail, and I've received other Perk e-ma...