Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 78650 Views
  • 59 replies
  • 128 Helpful

30% Discount offered not being applied

I am trying to purchase the Samsung Galaxy Tab A9+ on the EE website, where a 30% discount is advertised. However, the discount is not being applied at checkout.I do not want a 24-month contract or a data plan—I wish to purchase the device outright.I...

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Chelly5 by Investigator
  • 647 Views
  • 3 replies
  • 1 Helpful

Pressure selling

As an existing customer of 7 years, with all 4 of our families phones on the same account, I contacted EE via messenger today to discuss upgrading one of our phones.The usual patter ensued with "exclusive deal", "just for you" "spoke to my manager".....

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manamaga by Investigator
  • 544 Views
  • 2 replies
  • 1 Helpful

Resolved! Xbox game pass

I got the free six months Xbox game pass with my package last month but now can't find the option online or on the app to add it. I've used the link in the email but it hasn't been fourteen days so didn't want to end up getting charged. But now I can...

Amyld80 by Investigator
  • 553 Views
  • 2 replies
  • 3 Helpful

Resolved! Free Prepaid Mastercard

Hi. I recieved the free 300 prepaid Mastercard and want to check my balance but can’t find where to get the details. Does anyone know what the card is called please. That’s how I have found it before but have forgottn. Thanks

sandeyw by Visitor
  • 958 Views
  • 6 replies
  • 1 Helpful

Resolved! My add on

Hi, just wanted to know how many minutes left on my calling other countries from the UK add on

Ifayin20 by Visitor
  • 485 Views
  • 2 replies
  • 6 Helpful

Resolved! Was the TNT addon SIM only/Unlimited Full Works discounted?

Hi, I was looking to swap over from O2 a week or so ago, I could have swore the Unlimited Full Works package with TNT sports was heavily discounted @ £28 a month, which is now @ £48. I can't see it now, does this discount come around often? Or am I m...

jlward94 by Visitor
  • 573 Views
  • 1 replies
  • 2 Helpful

Resolved! Unable to log into EE Perks

HI, I am unable to login to EE perks to renew my NHS discount. When I try to login with my personal email address it states password incorrect and reset email is not received (yes I have checked junk). I am unable to check the work address I initiall...

Resolved! EE perks account deactivation

HiI completed all  of my registration 2 years ago. I reset my perks password and did all the verification etc last night. Now my perks account has been deactivated. How can this be sorted please? Thanks x