Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by Grand Master
  • 60592 Views
  • 57 replies
  • 123 Helpful

Resolved! Apple Music ‘added extra’

Hi.I have one inclusive extra on my recent EE contract. I opted for Apple Music a couple of weeks ago. My account says I’ve activated it but can’t find any evidence of it on my apple account. When I go to subscriptions at the bottom of the page is ‘E...

Jon_777 by Contributor
  • 2021 Views
  • 21 replies
  • 8 Helpful

ee perks

Hi I cant receive the email link for my ee perks password reset.

Matt4553 by Visitor
  • 191 Views
  • 1 replies
  • 0 Helpful

Resolved! TNT sports on Discovery+ is activate but not working

I've followed steps and Discovery+ is saying that I've already activated my BT sport account. I then try to access a TNT sports channel through Discovery+ and get an error to 'contact your provider'How do I get this resolved please?I seem to be going...

Reactivate EE perks

Hi, My EE perks account is deactivated, could I get this reactivated. I have tried 'forgotten password' but still states account deactivated Thanks 

SARAHA29 by Explorer
  • 313 Views
  • 7 replies
  • 0 Helpful

Apple Music dissapeared

Ever since upgrading and being assured I’d get 6 months free Apple music (a service I was already paying for) my Apple music has vanished, where is my library? It disappeared from my old phone before my new one even arrived, almost as soon as the new...

Petiatl by Visitor
  • 201 Views
  • 1 replies
  • 0 Helpful

Resolved! Acer laptop bundle

I  purchased the Acer aspire 3 laptop bundle over two weeks ago and still haven’t had any information on how to claim the 24 months of Microsoft 365 personal, and 24 months of Norton security. Can someone tell me how a get these please 

Oracek88 by Explorer
  • 325 Views
  • 5 replies
  • 1 Helpful

NHS DISCOUNT

Once again want to upgrade and as I work for the nhs I’ve tried to log in to perks and I would like to take advantage of the discount but it proves utterly impossible. 

Becathom by Explorer
  • 244 Views
  • 1 replies
  • 1 Helpful

International minutes

Hi I’d like to top up international minutes so I can contact my family abroad but couldn’t through it the app please advise 

Aalaa by Investigator
  • 287 Views
  • 1 replies
  • 1 Helpful

Ee perk

Just had an email saying that ee are still having trouble processing my offer, I didn’t realise that there was a problem with my nhs ee perk code. Can someone help please!