Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Add ons page doesn't work

VladyslavLG
Explorer

‎17-04-2024 08:34 AM

I can't see the list of Add-ons to choose. The page is constantly unavailable "something went wrong, try again". It looks like this options disable for me 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎17-04-2024 10:20 AM

Hi @VladyslavLG 

Welcome to the community.

Could you try accessing the page on a different device or browser and let us know if it's the same?

Chris

VladyslavLG
Explorer
In response to Christopher_G

‎17-04-2024 12:06 PM

Hello @Christopher_G 

I tried it from all devices and through the browser, it doesn't work anywhere. However, I was be able to purchase the add-on sms to number 150.

Thanks for the answer, I'm not sure if I still need help. 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎17-04-2024 02:36 PM

Do you mean the page http://add-on.ee.co.uk/purchase ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful