Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87879 Views
  • 61 replies
  • 130 Helpful

I just buy a add on

For Apple TV 4.99 a month and I am trying to sign in as a partner on paramount plus and saying contract my provide says u can do it asap thank you 

Resolved! How do I claim the Home Hub?

Hi,I recently upgraded to the Pixel 6, part of the deal included the Google Home Hub and Nest. I got a text message saying I can claim this via the pre installed Google Home app, but I can't find it anywhere. I have tried searching old posts here but...

L00weeze by • Investigator
  • 1400 Views
  • 1 replies
  • 0 Helpful

Discount not added

My 30% friends and family will not automatically add onto my upgraded phone? How can this be resolved so I can order??

Discoun

I would like to ask about the price of iPhone 14 & iPhone 13. I am currently a student working in university & want to use my 20% student discount On a phone, however the deal will not allow me to complete with the iPhone 13 & only the iPhone 14. I f...

Proof of delivery

Hi, I upgraded to a Google Pixel 6 last month and part of the deal was that I could claim a ASUS Chromebook. I followed all the instructions and gave the required documents. But, 2 weeks later, the have got in contact to say that they require more in...

Jon56 by • Visitor
  • 522 Views
  • 1 replies
  • 1 Helpful

Discount code is not working

Hi there,i have a 30% friends &family discount, but when i try to add it in “voucher code” it says it’s not valid even though I checked with my friend and also checked 100 times the message with the code. 

24 month game pass subscription

So I added a series x to my plan last month and I still have yet to receive the info on setting up my game pass subscription, I also already paid my game pass via EE so not only am I not receiving the game pass included in the add on, I'm still payin...

Rmullz89 by • Investigator
  • 510 Views
  • 1 replies
  • 0 Helpful

Data add on - how can I make sure it’s removed?

I have removed a recurring 2Gb data add on, on my ee app it has been removed but still shows my monthly bill with the extra cost and the data it says I have left now that the month has refreshed still says I have an extra 2Gb data. How can I make sur...

Sam3001 by • Explorer
  • 481 Views
  • 1 replies
  • 0 Helpful