Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69598 Views
  • 59 replies
  • 128 Helpful

bt open reach portal 50% discount not working

i currentley work for openreach i get 50% discount through portal and when i go through portal to take out new phone contract when it takes me to ee page click on any phone and it comes up with, SORRY THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE P...

apple benefit and alexa

Hi I was trying to connect my apple benefit to alexa but it is not showing on my apple ID is this because as with google home you can only cast ratherthan link this version? 

Seanf73 by Investigator
  • 602 Views
  • 11 replies
  • 0 Helpful

Roam Abroad Pass

Really struggling with the EE roam abroad pass. I was away for two weeks in July so purchased it and ended up poorly on return so did not pay attention to bills as I usually do. I remember trying to cancel the pass on the app after buying it (when ab...

Resolved! Claim Free Earbuds with S23 Sept 2024

I upgraded my phone to the S23 FE last week, it arrived today. There's no information on how to claim the free Samsung earbuds. I have visited the Samsung claims page but it just says 'form now closed'. please advise

Resolved! Roam abroad pass

I'm going away to America at the end of the month, and I use to have an option for a £25 Roam Abroad Pass. I can no longer find the option for it. Thank you

Xbox Add On

Hi, I've just added the Xbox Games Pass as my inclusive extra, but I've accidentally selected PC only instead of Ultimate. Is there any way I can change this please?

Wilson45 by Explorer
  • 370 Views
  • 3 replies
  • 1 Helpful

EE perk code not working

Dear EEI am trying to upgrade my SIM only plan to your 24 month £15/month plan. I have a new EE perk code which should give me a 20% discount but when entering the code in the “Got a promo code” section I get an invalid code error. Have tried 2 diffe...

CyrilS by Investigator
  • 1536 Views
  • 7 replies
  • 1 Helpful

Resolved! Apple music link to Google Home

Hi,I recently received Apple Music as an inclusive extra on my phone contract. I am able to cast to my Google Nest and Speakers but cannot seem to link to my account on Google Home.When I try it says I need to update my subscription on Appleid but I ...

NathSims by Explorer
  • 641 Views
  • 5 replies
  • 2 Helpful

Fitbit Premium

I've just bought a package that included free Fitbit Premium membership. Can anyone tell me how to set that up? I already have a Fitbit account, so need now to upgrade to Premium using this add-on.

Tiglet by Investigator
  • 527 Views
  • 6 replies
  • 0 Helpful